In August 2016, Aerospace published an article regarding the upcoming changes to the CRM training syllabus, specifically the inclusion of Resilience as a topic. As one of the leaders in the area of training resilience, Luxair have kindly agreed to share their training material freely so that other airlines can learn from their experiences of training crew in this vital topic. From the team at the Royal Aeronautical Society Human Factors group, we’d like to thank Luxair and especially Captain Marc Frank and his team of instructors for sharing their superb work. A big thank you to Gunnar Steinhardt and Arthur Dijkstra for their work as well. An introduction to the topic, a PowerPoint presentation and instructor notes can be found below:

Introduction note about resilience V4

Luxair RE CRM Rec 2013 v4

Luxair Trainer Handout RE CRM Recurrent V4

Luxair Pilots’ Competencies