Maintenance Human Factors:

    Investing in Regulation and Beyond - What’s in it for Us?


Conference at Bentley Priory, Stanmore, 18 October 2006


Organized by the Royal Aeronautical Society Human Factors Group,

Engineering Maintenance Standing Group (EMSG)


Venue:  Bentley Priory, Stanmore, North London, HA7 3HH                           Date:  18 October 2006


Objective:  The aviation industry carries additional costs due to Maintenance Human Errors, which appear to defy innovative approaches to tackle the problem.  The challenge to implement sound and safe working practices is built on the premise that error reduction is more cost effective than the costs of rework, recovery and poor reputation.


The conference will explore:


This conference will be of interest to Accountable Managers, Quality Managers and those engaged in the management of Flight Safety, Maintenance and Planning.  It is particularly relevant for those people who must be able to demonstrate that Human Error Reduction Programmes will enhance bottom line returns.


The conference aims to bring together speakers and delegates representing a wide spectrum of industry experience and expertise in Maintenance Management, Safety, Regulation, Finance and Academic institutions.


The conference will seek to promote ideas and discussion which add value to businesses yet remain sensitive to the needs and concerns of the conference delegates.


The cost of the conference is £70 including refreshments. Conference presentations will be available on the HFG website after the event (  RAeS HFG mini conferences are organized on a non-profit making basis, by volunteers, to promote aviation safety.  All proceeds go towards covering costs and the production and distribution of safety related material.







Air Cdre Dixon - Director DASC 


Introduction to Conference

Tony Bisson – RAeS HFG-EMSG


Keynote Address

Bernard Newton FRAeS IEng, Airline Exec(Retd)


Reality - The Cost of Error

Dave King, AAIB





Counting the Cost

Brian Portch, BCP Consultancy Services


Rolls Royce’s Human Factors Approach

John Anfield, Head Employee Development and Learning, Rolls Royce Group (plc)


Question Panel on Morning Session

Chaired by Tony Bisson





Views on Regulation

David Hall, Aero Consulting


New Approaches to Audit

Sqn Ldr Ross Gilbert, Flight Safety, RAF HQSTC





Error Reduction in Practice

Phil Hall, Engineering Director, Monarch Aircraft Engineering Ltd


Question Panel on Afternoon Session

Chaired by Tony Bisson


Closing Remarks

Cliff Edwards – RAeS HFG – EMSG Chairman


Following the EMSG conference, the Officers’ Mess Bar will be open to delegates who wish to avoid the traffic and continue the debate instigated by the speakers.

Joining Instructions

The EMSG Conference is being held at historic RAF Bentley Priory, Stanmore, near Watford.

Parking & Transportation:

By car from M1: Leave M1 at Jct 5. Take A41 (south) – Tylers Way.  At roundabout take 3rd exit A411(west) – Elstree Road. Pass under M1then at roundabout turn left on A409 (south) –Heathbourne Road. 2nd exit at mini-roundabout then left at traffic lights onto A4140 – The Common.  The entrance to RAF Bentley Priory is almost immediately on the right.

By public transport:  Stanmore Tube Station on the Jubilee Line is a short bus or taxi ride away.


Delegates must report to the main security gate. Delegates will be asked to produce photo identification.  All delegates must pre-register no later than 30 September 2006.


Delegates may arrive from 08:15 hours. Please arrive in good time to allow for security. Tea and coffee will be served from 8:30 hours in the Officers' Mess.


Suggested Hotel Accommodation by Own Arrangements:

Ramada Jarvis Watford - £85 B&B - Phone: 0208 901 0117;


The Hilton Watford - £99 B&B -  Phone: Ben, 01923 652906;


Registration Procedure:

Please complete the form below with your cheque or money order for £70.00 made payable to CRM Working Group, then send to:

The Registrar, Safety Regulation Group, Walden Court, Parsonage Lane, Bishops Stortford, Herts. CM23 5DB

Notes: Please remember to put an email address (or fax number) on the form if you want confirmation. Receipts are always available at no cost at the door. The deadline for receipt of registrations is 30 September 2006. Numbers are limited so please book early. Due to security requirements we will not be able to accept late registrations.




Please complete and send with cheque or money order payable to ‘CRM Working Group’ to:

The Registrar, Safety Regulation Group, Walden Court, Parsonage Lane, Bishops Stortford, Herts. CM23 5DB

Name: ___________________________________ Company & Position: _______________________________


Phone: _______________________ Fax: _______________________ E mail: _____________________________ 


Address: ______________________________________________________________________________________


Car Reg (for security): ___________________________________________


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