crm-db

Editor’s Note: This list is out of date. It is supplied as a convenience, but the contact details should be considered unreliable. We hope to find funding to update the list – if you think that would be a worthwhile project, please email the HFG webmaster (webmgr1@raes-hfg.com) to find out about the Video Interest Group project. – r.heybroek, RAeS HFG committee

Index key

Name

Category

Lang/date

Target

Format

Duration

Reference Copy

Phone

Keywords

Fax

Owner

Reviewer

Conditions

Cost

Notes

60

Amsterdam Air Disaster

Accident/ case study

E/95

-

PAL/NTSC

Austin Charles Ref AV10

+44(0)1428-656881

emergency procedures

+44(0)1428-654044

Austin Charles Assocs

Austin Charles

Commercial, £595 from ACA, Charwell House, Chestnut Ave.,

*Just 7-1/2 minutes after takeoff from Amsterdam's Schipol Airport, as the B747 was climbing through 6500 ft...the number 3 engine pylon fractured causing the engine to separate from the wing. As it detached it hit the number 4 engine, causing it to detach also...This fascinating video reconstructs the activities of the flight crew throughout the emergency until the impact. The programme can assist with CRM training and provides a valuable insight into the problems faced by pilots during a potentially catastrophic emergency situation.*

324

Impact Erebus

Accident/ case study

E/83

ATPL

8kktext

Auckland: Hodder and Stoughton.

visual illusion, organisational safety

Vette, G. (1983)

see video of same name

An Air New Zealand Captain's view. [Ed note: this is one of the classic case studies of organisational safety failure involving management - the video including reconstruction is highly recommended for all pilots. -- RPH]

230

Kuala Lumphur Flying Tiger '66

Accident/ case study

E/

-

NTSC

Kay Richter/Continental

Situational Awareness, coordination

01-713-233-8229

Continental/Kay Richter

Commercial, $350 U.S.

Tiger 66 accident investigation cld be same material

62

Lockerbie Air Disaster

Accident/ case study

E/

-

PAL/NTSC

Austin Charles Assocs.Ref AV5

+44(0)1428-65404

emergency procedures

+44(0)1428-654044

Austin Charles Assocs.

Austin Charles Assocs

Commercial, £595 from ACA, Charwell House, Chestnut Ave.,

security, bomb, terrorism

*The Lockerbie Air Disaster video catalogues the events leading up to the explosion using live film footage, photographic stills and computerised graphics...It examines the training issues raised by the disaster and looks at the main lessons learned in order that the mistakes are never repeated.*

61

Manchester Air Disaster

Accident/ case study

E/

-

PAL/NTSC

Austin Charles Ref AV1

+44(0)1428-656881

emergency procedures

0

Austin Charles Assocs

Austin Charles

Commercial, £395 from ACA, Charwell House, Chestnut Ave.,

fire

*At 06.12 hours, flight KT28, carrying 131 holiday makers and 6 crew, began its takeoff roll from Manchester Airport to the Greek Island of Corfu. Seconds later the aircraft was engulfed in fire and 55 people lost their lives in the horrific flames and dense toxic smoke which entered the cabin. A foreign object had pierced the underwing fuel access panel and fuel was then ignited by hot gasses from the engine...the video can be used to particularly highlight the following conditions within a smoke-filled cabin; the need for rapid evacuations; how passengers are likely to react; use of emergency exits.*

477

Moment of Crisis: There's a Hole in the Plane

Accident/ case study

E/89

9x

NTSC

ABC News, 20-20, 22 Sept. 89

crew coordination, teamwork, cabin integration

Film & Tape Practices, ABC News, 47 West 66th St. New York 10023-6290

Karlins, Koh, McCully & Chan

Commercial, ABC News 20-20 Productions, 30/10/92

Dryden

What better way to end a CRM seminar...than with a heart-warming example of how pilots can "get it right" and save lives and airplanes in the process...Moments of Crisis presents the saga of United Flight 811, a B7474 that experienced an explosive decompression and loss of two engines when at 22,000ft the forward cargo door and part of the passenger cabin blew out sending nine passengers to their deaths. The crew was able to turn the plane around and safely land in Hawaii where engineers astounded by the massive hole in the 747's fuselage

228

Northwest Flt. 255 - Detroit, MI accident

Accident/ case study

E/

-

NTSC

Kay Richter/Continental

SOP, coordination failure

01-713-233-8229

Continental Flt Ops. Trng, HF Team, 17441 JFK Blvd. Houston TX 77032

Kay Richter/Continental

Commercial, $350 U.S. from Continental

Detroit Metro Wayne tape cld be same material

Flight 255 crashed shortly after a no-flap no-slat takeoff (NTSB/AAR 88-05). *Failure to set flaps as required by SOP.* (ICAO H-F Digest I).

443

Plane Talk on Ice

Accident/ case study

E/

5

NTSC

17 min

Transport Canada

Transport Canada

Icing, mentions Dryden, Air Florida

229

Portland DC8

Accident/ case study

E/

-

NTSC

Continental/Kay Richter

01-713-233-8229

Continental/Kay Richter

Commercial, $250 U.S.

63

Seattle NWA B747 '91 flight 007

Accident/ case study

E/92

-

NTSC

1.03:00

NATCO, Chuck Woods

0101 (612) 727-4880

Simulator Scenarios

NATCO, USA.

J. Brown/NWA

NATCO, USA. Price by negotiation

Simulator reenactment of Northwest Flight 007. B-747 engine fire, emergency landing and evacuation at Seattle on August 22, 1991. (multiple takes). NATCO Ref CRM #301A, 3/19/92.

231

Sioux City UAL DC-10 '89

Accident/ case study

E/

10x

NTSC

Kay Richter/Continental

Delegation, decision making

01-713-233-8229

Continental/Kay Richter

Commercial, $250 U.S.

Not seen, the usual version is United's.

250

Sioux City UAL DC-10 '89

Accident/ case study

E/90

10x

NTSC

47 (or 35)

United Airlines, Flight Training, Denver -C/LR Coordinator

001-303-780-5238

Delegation, decision making

United Airlines Flight Training Centre

Karlins, Koh, McCully and Chan

Described as *a great CRM Save story* about the crash landing at Sioux City following loss of all hydraulics. Footage shows how CRM skills were used to keep the plan in flight. Includes news footage, interviews with tech crew and flight attendants, cockpit-ground comms. Long version (47 mins.) includes more cabin crew discussion.

492

The Skylink Metro III Flight 070 Crash

Accident/ case study

EF/90

NTSC/PAL/SECAM

13 mins

Ariane Information Inc.

001-514-349-0722

same

Ariane Info

Ariane Info

ref AIAV032E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Recreation of the final moments of Skylink flt 070, a Fairchild Metro III that crashed at Terrace Airport in BC on 26/9/89, killing all 7 pax. Deals with the physiological and psychological factors that affected crew and ultimately led to the accident.

253

What the Pilot Didn't Know: LaGuardia USAir Fokker '92

Accident/ case study

E/92

10

NTSC

13

ABC

crew coordination, teamwork, cabin integration

ABC News, Film & Tape Practices, 47 West 66th St. New York 10023-6290

Karlins, Koh, McCully & Chan

Commercial, ABC News 20-20 Productions, 30/10/92

Dryden

Documentary on USAir flight 405 which crashed on take-off on 22/3/92.

066L

Dryden AirOntario Fokker F-28 '89

Accident/ case study/ Dryden

EF/1992

10x

PAL/NTSC

18:40

Loftwork, or Cranfield A.P.U. (H. Muir)

+44 (0)1293-783232

Decision making; stress; cabin integration; ground ops

Quantas Airways, Flight Trng Centre, Quantas Jet Base (M148), Mascot NSW 2020 Australia

RPH/Loftwork

Commercial; originally owned by Australian: contact Brent Hayward, brent@melbpc.org.au

CRM/training integration

AirOntario flight 1363, an F-28 with 65 passengers and four crew, crashed during take-off from Dryden airport on 10 March 1989. CASB investigation and enquiry pointed to crew communications, corporate pressure, ground resources, fatigue as causes. The Commission of Enquiry led by Justice Moshansky reported *significant failures, most of them beyond the captain's control, that had an operational impact.* The video recreates the accident and examines the causal factors unearthed during investigation. Excellent case study. The Transport Canada Progressive Literature Review quotes $350 from Brent Hayward, Quantas HF Manager and recommends for commercial, instrument and airline pilot training. (Brent Hayward may also be reached on the CRM Developers listserve at Embry-Riddle)

64

Impact Erebus: Lessons in Perceptual Psychology

Accident/ case study/ ANZ Erebus l979

E/79

#####

PAL

50

N.Johnston/Aer Lingus

010-353-1-214530

false hypothesis, illusion, safety culture

010-353-1-787626

Flight Safety Research Trust Fund/Right Vision(N.Johnston)

RPH/Loftwork

Commercial

Visual illusion, white-out, navaids; accident report; NZ 79/

Film recreating and analysing ANZ flt. 901, 28/11/79, based on Capt. Vette's book Impact Erebus. Defines mental set, detailed case study of cause. Professional, detailed look at both physiology and psychology, related factors such as unnotified change to navaid. See *Seeing Beyond the Obvious* from NASA for related optical/visual theory.

67

M1 Kegworth Air Disaster

Accident/ case study/ Kegworth B.M. B737

E/

#####

PAL

Austin Charles Assocs.

01428-654044

decision-making, cabin integration

+44 (0)1428-656881

Austin Charles Assocs.

Austin Charles

Commercial

Understanding/coordination/example (Britannia)

*The video is an excellent training aid in highlighting the following discussion points:

65

Papa India Special

Accident/ case study/ BEA Papa India l973

E/73

-

PAL

42

Cranfield A.P.U.(H. Muir)

+44 (0)1293-783232

pilot incapacitation

0234-750192

BBC

RPH/Loftwork

Commercial

Incapacitation, configuration change stall, error

BEA 548 Trident to Brussels. Appears captain had heart attack leaving very junior F/O. Analysis shows incorrect droop retraction, stall recovery disabled because simultaneous effect of config. change on stall warning and stick shaker made it look like a malf. Old but still interesting.

3

Chicago Midway United B737 08/l2/72

Accident/ comment

/72

-

none known

+44 (0)1293-783232

Situational awareness, delegation

NTSB/AAR 73-l6 Captain failed to properly manage resources available to him." - "The preponderance of evidence indicates that the rush of cockpit activities during final descent caused a breakdown of the safeguards inherent in the task sharing of a crew." (p.31) Stall during nonprecision approach."

7

DFW Delta B727 '88

Accident/ comment

/88

none known

See CVR transcript

NTSB/AAR-89/04. Delta flight 1141, a B727-232, crashed shortly after lifting off from DFW in a no-flap no-slat configuration. 28/10/88. Some footage exists on an ICAO video discussing emergency services aspects of the accidents.

255

Flying out of Danger: a Pilot's Guide to Safety.

Accident/ comment

E/

PPL

text

Listed in Transport Canada Progressive Literature Review

accidents

Goldstein, A. ( )

64 NTSB accident reports analysed

10

Kuala Lumpur Seaboard/World A300 '83

Accident/ comment

none known

Ergonomics; eqpt. type variations

See Understanding/misleading layout

Malaysia accident report 2/83. Variations in panel layout among a/c in same fleet.

8

Miami Everglades L1011 '72

Accident/ comment

/72

Delegation; situational awareness

NTSB/AAR 73-14. Duties not allocated properly, *the whole flight crew became preoccupied with a landing gear indicator light bulb.* (ICAO H-F Digest 1)

6

New York JFK DC10 '84

Accident/ comment

/84

-

none known

Runway overrun, excessive reliance on automation.""

Need further data. NTSB/AAR 84-15

5

Samoa Pago Pago B707 '74

Accident/ comment

/74

-

none known

Visual illusion

Need further data. A visual illusion related to the black hole phenomenon* was the cause factor. NTSB/AAR 74-15"

231

Sioux City UAL DC-10 '89

Accident/ comment

E/

#####

NTSC

n/a

NTSB

Delegation, decision making

NTSB - public domain

Karline et al

Tape VAV011A, $20 from General Microfilm, POB 2360, Wheaton, MD20915

Sioux City

John Lauber (minutes 26:15 to 29:35) at NTSB board meeting 11/1/90, praises United CRM programme and its contribution to crew performance.

2

Washington Air Florida B737 '82

Accident/ comment

/82

-

none known

Assertiveness

Accident data - CVR Transcript.

NTSB /AAR 82-08. Co-pilot lack of assertiveness a factor in crash after takeoff in icing conditions. News clips of this widely available. Looking for recreation.

4

Washington Dulles B727 '74

Accident/ comment

/74

-

none known

ATC Procedures

Inadequacies in ATC procedures, failure to resolve known terminology problem.

9

737 'Convertible' crash

Accident/ comment

E/

not seen

Alaska Airlines

Reported by IATA H-F Committee member, Alaska's reconstruction includes discussion with F/O Mimi Tomkins.

11

Alaska DC-8 '77

Accident/ comment

/77

none known

Alcohol

NTSB/AAR 78-07. Influence of alcohol on pilot cited as a factor.

12

New York LaGuardia USAir 737-400

Accident/ comment/ SOP

/89

none known

SOP

September 20, l989: Flight 5050 ran off the runway and dropped into the Potomac River shore following mis-set rudder trim and other problems. NTSB/AAR 90/03

13

Texas Continental Embraer l20 l99l

Accident/ comment/ SOP

/91

none known

SOP, maintenance

JAL 747 Pressure bulkhead

Near Eagle Lake, Texas - in-flight breakup and crash of an Embraer l20 at l2,000 ft on descent toward Houston Intercontinental Airport, Sept.ll l99l. The front edge assy from the left side of the horizontal stabilizer separated. The top row of retaining screws had been removed during earlier replacement of de-ice boots and had not been replaced. NTSB title is *Aircraft Accident Report: Britt Airways Inc. d/b/a Continetal Express Flight 2574 In-flight Structural Breakup EMB-120RT, N33701, Eagle LAke, Texas September 11, 1991.

31

Aircrash Detective

Accident/ investigation

E/73

-

PAL

50

Cranfield College of Aeronautics Video Library/Anker

+44 (0)18l-576-2541

BBC Horizon Series Broadcast.

BBC

Cranfield Univ Tape 3, from BBC £99.

*This video follows the Accident Investigation Branch as it attempts to discover the cause of major aircrashes such as the BEA Vanguard Flt 706 that came down in Belgium in l97l. Old but remains interesting for increasingly historical reasons.*

30

Aircrash; the Deadly Puzzle (COPA flt 201)

Accident/ investigation

E/94

-

PAL

50

BBC

+44 (0)181-576-2541

Navigation; situation awareness; perception

BBC2 Videos for Education & Training/Panorama (Horizon)

RPH

From BBC, £99.

COPA flt 20l vanished over Darien jungle on way to Kali, Columbia. Tentative conclusion of NTSB investigation was intermittent ADI connection resulting in 'sticking' readings which tricked pilot into rolling a/c into inverted and unrecoverable dive. Video follows accident investigation team to site.

291

Airline Safety: A View from the Cockpit.

Accident/ investigation

E/

ATPL

text

Santa Clarita: Aviation Book Co.

Heller, W. ( )

Airline aviation accidents reconstructed with transcripts and official findings

453

Alaska C-130 Hercules '89

Accident/ investigation

E/

5

NTSC

15 min

Transport Canada

Transport Canada

C-130 Hercules Crash Fort Wainwright, Alaska. 29 Jan, 1989.

17

American Airlines 767 Evacuation

Accident/ investigation

E/

-

NTSC

20:00

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

emergency evacuation, training integration

N.Komich

?

*Evacuation due to an engine failure immediately after takeoff, after they had been told there was a bomb threat which the company evaluated as frivolous...basically a debrief of the crew of a job well done.* Contact N. Komich for information on copyright holder and access.

371

Beyond pilot error: a pilot's perspective..

Accident/ investigation

E/91

Inst

text

ICAO Circular No. 4 Proceedings of the ICAO Human Factors Seminar, Leningra

Stone, R.B., Sorsa, M., and Friob, L. (1990)

Accident analyses of NWA Dc-9-82, Detroit, 1987; Air Florida b737, Washington, 1982; and Channel Ferry at Zeebrugge, 1988

32

Canadian Twin Otter '86

Accident/ investigation

E/86

-

PAL

Cranfield Cranfield Univ/R. Anker.

+44 (0)1234-750lll x4604

Transport Canada (?)

Cranfield U/Aeronautics Tape l47

445

Cox Hill, Alberta

Accident/ investigation

E/86

5

NTSC

15 min

Transport Canada

Transport Canada

Cat A, SAR Accident 1986 - HF analysis

20

Detroit Metro Wayne NW DC-9 '87

Accident/ investigation/ SOP

/87

-

NTSC

25

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

SOP, coordination failure

N. Komich/USAir Shuttle

CVR Transcript for same. Video Reconstruction from Aeroformation.

16/08/87: Flight 255 crashed shortly after a no-flap no-slat takeoff (NTSB/AAR 88-05). *Failure to set flaps as required by SOP.* (ICAO H-F Digest I). *A good quality audio and video that depicts what can go wrong in the cockpit when everyone is TOO comfortable The 30 second takeoff roll and subsequent failure to fly sends a clear warning.*

29

DFW Delta B727 '88

Accident/ investigation

E/88

-

NTSC

15

ICAO

Emergency services coordination

See CVR Transcript., also Alert 3" in Understanding/comms"

NTSB/AAR-89-04. Delta flight 1141, a B727-232, crashed shortly after lifting off from DFW on Aug 3l just after morning rush hour in a no-flap no-slat configuration. Initial footage from a local TV station, video relates to emergency services response rather than accident cause. No re-creation involved. Contrast

18

DFW Delta 1011

Accident/ investigation

E/

4

NTSC

25:00:00

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

Windshear

N. Komich

Commercial

*It has a good message but the delivery is very very dry. Perhaps a narrative along with it would help.* Contact N. Komich for information on copyright holder and access.

475

Fatal Error (Kegworth B.Midlands)

Accident/ investigation

E/89

#####

PAL

20

Cranfield Univ/R.Anker

+44 (0)18l-576-2541

Co-ordination, cabin integration

BBC2 Videos for Education & Training

BBC

Cranfield Univ Tape AV4; from BBC £65.

Kegworth case study/Austin Charles

*In l989 a British Midland plane crashed into an embankment of the M1 near

27

Japan JAL B747 '85

Accident/ investigation

E/85

-

PAL

Cranfield College of Aeronautics Video Lib/R. Anker

+44 (0)1234-750111x4604

BBC/Newsnight Broadcast

Loan

Accident Report - Cranfield Univ Tape l34

Cranfield U/Aeronautics l33

26

Kuala Lumphur Flying Tiger 66 B747

Accident/ investigation

E/

5

NTSC

20

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

Situational Awareness, coordination

Continental Airlines

N. Komich/USAir Shuttle

POA, Capt. Russell Peck @ UAL

*So-so quality audio and video but with a good message on situational awareness and inter personal conflict between the crew.* Recommended by Transport Canada Prog Lit Review: *Dealing with communication, situation awareness and fatigue, this re-enactment of the crash of Tiger 66 focusses on jet lag and miscommunication.* and advises suitable for all pilots. Contact Capt. Peck, Director Human Factors, at Continental Airlines, 17441 John F. Kennedy Blvd., Houston, TX 77032.

25

Munich, Icing or Slush

Accident/ investigation

E/58

-

PAL

Cranfield College of Aeronautics Vid.Lib./R.Anker

+44 (0)1234-750111x4604

Safety/environmental

ICAO

Cranfield U/Aeronautics Tape 2

24

Portland UAL flt l73

Accident/ investigation

E/

-

NTSC

35

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

Communication; co-ordination

N. Komich/USAir Shuttle

Loan

The Wrong Stuff (includes comments about this).

Capt. distracted by gear problem, a/c ran out of fuel. Crew communication - Capt. ignored crew comments. *This is an old tape but with a very powerful message which is still valid today. The audio portion is marginal necessitating reading the CVR Transcript along with the playback but it still works.

449

Quebec City Falcon 117503 '79

Accident/ investigation

E/79

5

NTSC

Transport Canada

Transport Canada

24 Aug, 1979. Quebec City, Falcon landing accident

049L

Sioux City UAL DC-10 '89

Accident/ investigation

E/89

5

PAL

Loftwork Ltd.

+44 (0)1293-783232

Delegation, decision making

BBC News

Contact Cranfield U/R. Anker

Accident description is: Capt. Al Haynes and crew had been experimenting on a flight simulator with engine out scenarios before a flight on which they experienced total loss of all hydraulic systems caused by disintegration of the centre engine fan disk. The plane was eventually brought to a successful crash landing. NTSB/AAR-90/06. Broadcast date 19/07/89. This is a docudrama-style recreation filmed in what appears to be an FBS. Quite effective. Cranfield U/Aeronautics ref #183

494

Sioux City United DC-10 '89

Accident/ investigation

E/

-

PAL

35 or 47

Cranfield U. Applied Psychology, Dr. H. Muir

+44 (0)1293-783232

Sioux City: training integration, cabin crew

United Airlines, C/L/R coordinator

RPH/Loftwork

UA, Flight Training Center, Stapleton Intl Apt, Denver CO 80207

Sioux City dramatised version, NTSB hearing on Sioux City

Crew response to unprecedented crisis, drawing on CRM skills. Long version had more cabin staff material for integrated training.

23

Staines Trident '72

Accident/ investigation

E/72

-

PAL

50

Cranfield College of Aeronautics Video Lib./R.Anker

+44 (0)1234-750111x4604

Incapacitation; distraction

BBC/Panorama

RPH/Loftwork

Contact Cranfield U.,

Case Study - BEA Papa India l973

Cranfield U/Aeronautics l5. A classic study in pilot incapacitation and resource management. Experienced senior pilot has massive coronary and leaves inexperienced F/O to carry on. The presentation is a bit dated but the message is still clear and effective. CAA title is *Report of the Public Inquiry into the causes and circumstances of the accident near Staines on 18 June 1972*, (1973) CAAR 4/73, HMSO London.

33

Tenerife Dan Air 727 '80

Accident/ investigation

E/80

7x

PAL

30

Cranfield Univ tape 6, R. Anker, Cranfield University

+44 (0)1234-750111x4604

Situational awareness, stress, ATC, substance abuse

+44 (0)181-576-2867

BBC: Gerry Crutchley, BBC Videos for Education & Training. Fax +44 (0)181-576-2916

RPH/Loftwork

Commercial, £99 from BBC, Room A2090, 80 Wood Lane, London W12 0TT. Ph +44 (0)181-576-2541

Cranfield Univ Tape 14

19

Tenerife KLM & UAL 747s '77

Accident/ investigation

E/77

8

PAL

Aer Lingus/Capt. N. Johnston

010-353-1-214530

Coordination; communication; stress

RPH

Contact N. Johnston/AerLingus

Tenerife Dan Air - another Los Rodeos disaster.

Broadcast. 1977 accident described in ICAO Circular l53-AN/98. *A breakdown in normal communication procedures and misinterpretation of verbal messages were considered factors.* (ICAO H-F Digest 1) Fog, missed runway exit, conflicted transmission, fatigue and unfamiliarity all involved. Looking for reconstruction and analysis videos.

288

Terror in the skies

Accident/ investigation

E/88

ATPL

text

Secaucas: Citadel Press.

Grayson,D. (1988 )

Case studies of airline accidents.

278

The final call: why airline accidents continue to happen.

Accident/ investigation

E/90

ATPL

text

New York; Parthenon.

Barley, S. (1990 )

Analyses of airline accidents.

271

Unhappy landings: Why Planes Crash.

Accident/ investigation

E/

PPL

text

Santa Clarita: Aviation Book Co.

accidents

Watson, T.W. ( )

679 civil aircraft accidents analysed with NTSB investigations

51

Universal 121 (American 121)

Accident/ investigation

E/92

NTSC

16.45

NATCO, Chuck Woods

0101 (612) 727-4880

Accident review

NATCO

NATCO, USA. Chuck Woods. Price by negotiation

Audio simulation of crew communications during an in-flight hazardous material fire in the baggage compartment of an MD-80, and local news coverage.

22

Why Lockerbie

Accident/ investigation

E/88

-

PAL

80

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-75111x4604

Safety/security

ITV

Cranfield Univ, possibly personal use from ITV

Human factors - security

Cranfield U/Aeronautics Tape AV3

21

Zagreb Trident/DC-9 '76

Accident/ investigation

E/76

-

PAL

Cranfield College of Aeronautics Video Library/R.Anker

+44 (0)1234-750111x4604

BBC

Contact Cranfield U/Aeronautics, R. Anker, or possibly purchase from BBC as elsewhere

Cranfield U/Aeronautics Tape 8

467

Continental 1713

Accident/ recreation

E/

6

NTSC

14:45

Z-Axis

Z-Axis Corp., 116 Inverness Drive East, Suite 110, Englewood, CO 80112

Karlins, Koh et al.

Parametric data-based recreation/simulation including instrument redisplays etc. based on DFDR and CVR.

468

Detroit Northwest 255 '87

Accident/ recreation

E/

6

NTSC

26:50:00

Z-Axis

coordination, SOP

Z-Axis Corp., 116 Inverness Drive East, Suite 110, Englewood, CO 80112

Karlins, Koh et al.

Believed to be Public Domain, contact Dr. Karlins

Why Planes Crash

Computer animation of crash at Detroit on 16/8/87 caused by a breakdown in crew coordination and SOP deviation. The computer simulation traces the departure from the gate...from 15 mins forward the take-off roll and ensuing crash are examined from several different perspectives." "

469

DFW Delta 191 '85 tape 1

Accident/ recreation

E/

6x

NTSC

54:30:00

Z-Axis

emergency procedures, microburst

Z-Axis Corp., 116 Inverness Drive East, Suite 110, Englewood, CO 80112

Karlins, Koh et al.

Public Domain, contact Dr. Karlins

Why Planes Crash

Computer animation of crash at DFW on 2/8/85. In fact, primarily concerned with microburst but features exact and comprehensive instrumentation through the approach and into the fatal burst.

470

DFW Delta 191 '85 tape 2

Accident/ recreation

E/

6x

NTSC

38:40:00

Z-Axis

emergency procedures, microburst

Z-Axis Corp., 116 Inverness Drive East, Suite 110, Englewood, CO 80112

Karlins, Koh et al.

Public Domain, contact Dr. Karlins

Why Planes Crash

Computer animation of crash at DFW on 2/8/85. In fact, primarily concerned with microburst but features exact and comprehensive instrumentation through the approach and into the fatal burst.

48

Air India B747 '85

Accident/ report

E/85

-

PAL

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

BBC News

Cranfield U/Aeronautics Tape 98

47

Air Inter A320

Accident/ report

E/92

-

PAL

8

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

Sky News

Cranfield U/Aeronautics Tape AV7

46

Amsterdam El Al B747

Accident/ report

E/92

-

PAL

50

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

Sky News

Cranfield U/Aeronautics Tape AVl0

277

Aviation occurrence reports.

Accident/ report

E/

ATPL

text

Ottawa.

Aviation Safety Board,

45

Dallas Tristar '85

Accident/ report

E/85

-

PAL

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

BBCNews

Cranfield U/Aeronautics Tape 97

44

Erebus NZ DCl0 '79

Accident/ report

E/79

-

PAL

50

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

Visual illusion

See Impact Erebus"."

Cranfield U/Aeronautics Tape l2. Ref New Zealand accident report 79/l39, *Information transfer and data entry errors played a role in the accident.* (ICAO H-F Digest 1)

43

Farnborough Buffalo '84

Accident/ report

E/84

-

PAL

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

BBC News

Cranfield U/Aeronautics Tape 3

42

Japan JAL B747 '85

Accident/ report

E/85

-

PAL

60

Cranfield College of Aeronautics Vid.Library/R.Anker

+44 (0)1234-750111x4604

Maintenance

BBC News

RPH/Loftwork

Cranfield Univ Tape 97

Technical report on pressure bulkhead failure incl. comparison w. Air Canada C-9 incident (NTSB AAR-80-13) and analysis of incorrect splice plate rivetting. Human error - elementary mistake by skilled Boeing engineers several years before. Cranfield U/Aeronautics Tape l34

41

LA USAir B737 '91

Accident/ report

E/91

-

PAL

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

CNN

Cranfield U/Aeronautics Tape AV4

40

Lauda Air B767

Accident/ report

E/91

-

PAL

5

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

CNN

Cranfield U/Aeronautics Tape AV5

39

Luxembourg '82

Accident/ report

E/82

-

PAL

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

BBC News

Cranfield U/Aeronautics Tape 67

38

Manchester B737 '85

Accident/ report

E/85

5

PAL

30

Cranfield College of Aeronautics Video Lib/R. Anker

+44 (0)1234-750111x4604

Safety/fire

Granada:Sylvia Cowling, Head of Film Library

RPH/Loftwork

Commercial

Cranfield Univ Tape 99/100

BEA Airtours flt.KT328 - news coverage incl. survivor interviews. Prof. Frank Taylor on fire hazards. Cranfield U/Aeronautics Tape l33. Tape is labelled correctly but CIT listing is wrong.

37

New York LaGuardia USAir Fokker '92

Accident/ report

E/92

-

PAL

2

Cranfield College of Aeronautics Video Lib/R Anker

+44 (0)1234-750111x4604

Sky News

Cranfield U/Aeronautics Tape AV8. Flight 405

036L

Riyadh Saudi Tristar '80

Accident/ report

E/80

#####

PAL

Loftwork

-8160

Stress, CRM, decision-making

Granada, World in Action Production Team, Manchester

RPH/Loftwork

Syvia Cowling, head of Film Library - see notes

For cabin integration, c.f. NWA's Crew Resource Management.

Titled The Mystery of Flight 163" this recreates graphically the sequence of events on August 19 1980 after cabin staff reported smoke. A litany of crew CRM errors followed. After returning to Riyad and landing the aircraft had a protracted ground roll and flight crew failed to initiate emergency procedures preventing ground-based emergency services action which might have controlled the cabin fire. All 301 passengers and crew died. Reconstruction based on tower tape

35

SAS MD-80

Accident/ report

E/80

PAL

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

Sky News

50

Sioux City UAL DC-10 '89

Accident/ report

E/89

8

NTSC

10

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

001-508-927-9566

Delegation, decision making

N. Komich/USAir Shuttle

Contact N. Komich, 55 Middlebury Lane, Beverly, MA 01915-1373, U.S. for info.

See Continental Case study

*Q&A with message that CRM helped him survive.*

252

Sioux City UAL DC-10 '89

Accident/ report

E/90

10

NTSC

3 (excerpt)

NTSB, Hearing tape VAV 011A

Delegation, decision making

NTSB

Carlines, Koh, McCully and Chan

Comercial, USD$20 from General Microfilms, POB 2360, Wheaton, MD 20915

In this short excerpt from the hearing (mins 26:15 to 29:35) Dr. J. Lauber praises the United CRM programme and its role in improving cockpit performance. The reviewers (CRM Advocate April 1996) advised adding this to a showing of the United Sioux City tape.

34

Warsaw '87

Accident/ report

E/87

-

PAL

Cranfield College of Aeronautics Video Lib/R.Anker

+44 (0)1234-750111x4604

BBC News

Cranfield U/Aeronautics Tape 7

312

Aftermath

Accident/ reports

E/

ATPL

text

Santa Clarita: Aviation Book Company.

Flying Magazine,( )

Cases from in-flight recordings, NTSB reports, and first-hand accounts

54

China Air 747

Attention/ distraction/ situational awareness

E/

7

NTSC

15

USAir Shuttle/Komich/ email 102441.1130@compuserve.com

0101-508-927-9566

Situational awareness

N. Komich/USAir Shuttle

Loan; N. Komich, 55 Middlebury Lane, Beverly, MA 01915-1373, U.S.

decision-making

The computer generated depiction of the 30,000 foot plunge over the Pacific that occurred when an engine failed to respond during cruise with the auto pilot and autothrottles engaged. The tape is dry but with a written analysis we have an excellent situational awareness tool.

52

Gatwick Taxiway Incident

Attention/ distraction/ situational awareness

E/

PAL

British Airways/R. Beale ~

+44 (0)181 562-5752

Situational awareness

British Airways

BA

Proprietary

Dan Air Tenerife

BA In-house interview with Roger Green

055L

MCC Course - situational awareness

Attention/ distraction/ situational awareness

E/

7

PAL

5

Loftwork or Air Lingus, Capt. Neil Johnston

010-353-1-214530

Situational awareness

0l0-353-l-7056550

Aer Lingus/Capt.Neil Johnston, Training Dev.Dublin Airport

RPH/Loftwork

Proprietary, research viewing only

Kuala Lumphur Flying Tigers 66

Part of AEL's CRM Course series of Zig and Zag vignettes, effective topic introductions. For more info talk to Aer Lingus Training Develoment, Dublin Airport PA3, Capt. Crios O'Kinnaide

53

Nairobi Game Park Incident

Attention/ distraction/ situational awareness

E/

PAL

British Airways/R. Beale ~

+44 (0)181 562-5752

Situational awareness

British Airways

BA

Proprietary

Dan Air Tenerife, China Air

BA In-house interview with Roger Green

58

A Question of Control

Attention/ ergonomics/ automation

E/81

-

PAL

50

Cranfield A.P.U.

underarousal

+44 (0)1234-750192

BBC Open Secret Series l981

RPH/Loftwork

Commercial

New York JFK DC-l0 '84

Computerization, refs to Tristar Miami 29/12/72 flt into terrain; Teneriffe March 1977 ATC; glass cockpit issues.

57

Check Out 9l Cockpit Computerization

Attention/ ergonomics/ automation

E/91

-

PAL

21

Cranfield College of Aeronautics Video Library

+44 (0)1234-750111x4604

automation

ITV

Viewing - Cranfield Cranfield Univ

Cranfield U/Aeronautics Tape AV5

56

The Logical Flight Deck

Attention/ ergonomics/ automation

E/81

-

PAL

Cranfield A.P.U.

automation, ergonomics

0234-750192

Airbus Industrie

RPH/Loftwork

Airbus explains evolution of cockpits toward A320.

059L

HOI-4b Cognitive Biases""

Attitude/ Personality Traits

I/93

-

VHS/UMATIC

Alitalia

-36357

Attitude and personality

-12207

Alitalia CSV-FCO, Flight Safety Dept.

M. Ralli/Alitalia

Commercial, via Capt. Ralli and Alitalia

From the series Human Operational Interface" (Can be viewed)"

Personality traits and attitudes likely to affect error proneness. In Italian (video cartels in English) All HOI videos come complete with recap script and instructor guide. They required skilled HF instructor to manage sessions since interruptions and discussions are solicited in the tapes.

297

Aviation psychology

Concepts

E/89

8ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Jensen,R.S. (ed) (1989)

From Avebury Press, app £37.50

Somewhat dated but still one of the best all-around descriptions of the topic of HF in aviation. The phone and fax numbers given are for Avebury Press who handle the Gower titles in the U.K. -- RPH

269

Aviation safety newsletter.

Concepts

E/

PPL

text

Transport Canada

Transport Canada,

471

Beyond Aviation Human Factors

Concepts

E/95

5

text

192 pp.

RPH/LOFTwork

+44-(0)1252-317707

+44(0)1252-317446

Daniel E. Maurino, James T. Reason, A. Neil Johnston and Rob. B. Lee/Ashgate Publishing

RPH/LOFTwork

Commercial, app. GBP£31.50

Intended to widen the search for accident causes beyond the flight deck, the book analyses organisational dimensions of a number of key accidents including Dryden AirOntario flight 1363, the BAC1-11 windscreen accident and the DC-10 crash on Erebus in 1979, with a Reason-style review of the Australian ATS airmiss study carried out by BASI and discussion of remedial implications. Provides a much-needed explanation of the organisational culture environment of human factor hazards.

472

Black Box - Why Air Safety is no Accident

Concepts

E/96

text/video

186 pp.

RPH/LOFTwork

Channel 4 Boxtree, Nicholas Faith

RPH/LOFTwork

Commercial, ISBN 0 7522 1084 X

An interesting background discussion of accidents and accident investigation trends, including design engineering and human factors, but with some provocative discussion points e.g. Heino Caesar's comments that in future automation should be designed to support pilots, not to eliminate them. In conjunction with the videos from the Channel 4 Black Box" series produced by Darlow Smithson there is considerable useful material for both HF familiarisation and recurrent training courses."

365

Blind trust.

Concepts

E/86

Inst

text

New York: Morrow Books.

Nance, J.J. (1986)

280

Business Aviation Safety Journal

Concepts

E/

ATPL

periodical

Business Aviation Safety Journal,

Contains frequent human factors articles

473

CFIT Awareness and Prevention

Concepts

E/95

-

NTSC

ERAU Daytona Beach

001-703-522-8300

Flight Safety Foundation

Comes with a checklist to evaluate CFIT risk.

325

Cockpit resource management.

Concepts

E/93

8ATPL

text

San Diego: Academic Press.

Wiener, E.L; Kanki, B.G., and Helmreich, R.L. (1993)

17 Chapters covering the nature of CRM; regulation; accident investigation; training; research;cultural aspects and future perspectives. [Ed note: this is one of the current crop of standard texts on aviation HF and is highly recommended for all pilots. -- RPH]

71

Crew Coordination

Concepts

E/

-

NTSC

54:00:00

ICAO Montreal

Luftfahrt-Bundesamt

442

Defensive Flying

Concepts

E/

5

NTSC

1 hr 45 min.

Transport Canada

Machado, D.

Transport Canada

345

Ergonomics: Special Issue: Aviation Psychology.

Concepts

E/86

Inst

periodical

Ergonomics (1986) 29 (11).

272

Flight Safety : A Primer for General Aviation Pilots.

Concepts

E/

PPL

text

Santa Clarita: Aviation Book Co.

Wells, A.T. ( )

Comprehensive; includes study guide

242

Flight safety in general aviation.

Concepts

E/87

PPL

text

Oxford: BSP Professional Books.

Campbell, R.D. (1987)

Systematic study of human factors in taxi, take off, cruise and landing.

245

Flying Safely.

Concepts

E/

PPL

text

Santa Clarita:Aviation Book Co.

Collins, R. ( )

Hazards in operations, equipment; accidents analysed

266

General aviation

Concepts

E/88

PPL

text

Chapter 17 in Human factors in aviation

Ritchie, M.L. (1988)

by Wiener, E.L. and Nagel, D.C. Stewart, J. ( )

292

Human Factors Course

Concepts

EF

-

PAL/NTSC

various

Transport Canada

J. Paries at Dedale

Transport Canada

Commercial, Dedale, 4 Place Londres, Continental Square, BP 10767 F-95727, Roissy CDG Cedex, France

*11 tapes, lengths from 12-23 minutes, designed for European ab-initio airline cadet pilots, requires about 70 hours of instruction. Includes Introduction to HF, Physiology, Individual (pilot as intelligent but limited computer; pilot as emotional and motivated machine, human reliability and human error); The Standard Professional Group (decision making, CRM); Attention, Alertness and Work Patterns (technology and automation, pilot acting in a system). A five day instructor course is available on request.* TCan recommends for all pilots and instructors.

476

Human Factors for Aviation - Basic Handbook

Concepts

EF/1996

7

text

196 pp

RPH/LOFTwork

performance limitations, illusions, stress, CRM, attitude

Copyright Transport Canada, authored by the Air Canada HF Project Team

RPH/LOFTwork

Commercial, ISBN 0-660-16655-0

Advanced Handbook, Instructor's Guide

A good general coverage primer similar to Human Factors for Pilots (q.v.) and presumably largely aimed at PPL/CPL candidates. This is unusual in being designed as part of a pack of three handbooks, the other two of which cover more advanced ATPL-style CRM topics and CRM instructor/facilitator training.

281

Human factors for flight deck certification personnel.

Concepts

E/93

ATPL

text

Cambridge: US Dept. of Transportation. DT/FAA/RD-93/5.

Cardosi, K.M. and Huntley, S.M. (1993)

Five day series of lectures on human sensory system, cognition, application to controls and displays

270

Human Factors for general aviation.

Concepts

E/91

PPL

text

Englewood: Jeppesen Sanderson.

Trollip, S.R. and Jensen, R.S. (1991)

Practical, readable, wide coverage, useful reading lists. One of the standard texts for aviation HF.

75

Human Factors for Pilots

Concepts

E/91

7/PPL

text

l44 pages

Loftwork, RAeS, various

01252-331551

Crew performance limitations, flight physiology, CRM...

0252-344405

Roger G.Green, Melanie James, Helen Muir et al/Ashgate Publishing

RPH/Loftwork

£.11.95

Good value. A standard text (if not the standard text) for UK CRM courses. General coverage, organisation and content suitable for CAA CRM curriculum and similar JAA MCC programmes.

448

Human Factors in Aircraft Accidents.

Concepts

E/

5

NTSC

22min.

Transport Canada

Transport Canada

Vignettes on HF

327

Human factors in aviation.

Concepts

E/88

ATPL

text

San Diego: Academic Press.

Wiener,E.L., and Nagel,D.C. (1988)

Four parts: introduction to the systems approach; pilot performance solo and as crew;design; vehicles and system. [Ed note: another standard text, recommended. -- RPH]

74

Human Factors in Flight (2nd ed.)

Concepts

E/93

8

text

384 pages

HFG/Loftwork

01252-331551

0252-344405

Frank Hawkins/Harry Orlady/Ashgate Publishing

RPH/Loftwork

ISBN 1-85742-135-3, £20.95. Also in hardback

New Edition of an old classic. New material on current developments - agencies, programmes, deregulation, sections on teamwork, company policy, sleep management, glass cockpit ergonomics, language problems and communications etc. Student workbook and instructor's guide also available

335

Human Factors in Hazardous Situations.

Concepts

E/90

Inst

text

Oxford: Clarendon/Oxford University Press.

Broadbent, D.E. (1990)

243

Human performance and limitations in aviation.

Concepts

E/91

PPL

text

141 pages

Oxford: BSP Professional Books.

Aviation medecine and aviation psychology

Campbell, R.D. and Bagshaw, M. (1991)

The book has two sections, aeromedical (84pp) and basic aviation psychology (57pp) plus a useful bibliography.

462

I Think We'll be All Right

Concepts

E/

5

NTSC

15 mins

Transport Canada

Transport Canada

Inadvertent IMC.

246

It's all in the Scan.

Concepts

E/90

PPL

text

Flight Training, 2, 5. May. pp42-3.

Conrad, J.W. (1990)

Instruction on how to develop a scan on a need to know basis

69

Japanese Air System CRM-2

Concepts

E/

-

NTSC

ICAO Montreal

JAS

70

Japanese Air System CRM-1

Concepts

E/

-

NTSC

ICAO Montreal

JAS

306

Just for you: human factors.

Concepts

E/

ATPL

text

Defence Flight Safety.

Liand, S.

Aimed at the military, but comprehensive coverage

320

Modeling fault diagnosis as the activation and use of a frame system

Concepts

E/86

ATPL

periodical

Human factors. 28,6. 703-16.

Smith, P.J., Giffin, W.C., Rockwell, T.H. and Thomas, M. (1986)

May have application instrument flight

343

Night flying.

Concepts

E/91

Inst

text

Canberra: Directorate of Air Force Safety.

Directorate of Air Force Safety (1991)

421

Normal accidents: living with high risk technologies.

Concepts

E/84

Dev

text

New York:Basic Books

Perrow, C. (1984)

76

Path to Safety

Concepts

EFS/67

-

NTSC/PAL

22

ICAO; Cornelia Fischer

Examples of human error

ICAO Montreal, DSU, 1000 Sherbrooke St. W, Montreal H3A 2R2, Canada

ICAO

Commercial; NTSC $50, PAL $65, #F492

Performance

*In this video a flight instructor and his class discuss accidents and incidents they have experienced. All pilots can benefit from exposure to these examples of what are mostly human error.*

68

Pilot - The Human Factor

Concepts

E/

-

NTSC

40:00:00

ICAO Montreal

Dept of Aviation for the AVIAC cttee

293

Pilot error - the human factors.

Concepts

E/82

ATPL

text

New York: Jason Aronson.

Hurst, R. and L. (1982)

Second Edition.

478

Pilot judgement and Crew Resource Management

Concepts

E/95

text

361 pp

+44-(0)1252-317707

Decision making

Richard S. Jensen/Ashgate Publishing

Commercial, ISBN 0-291-39804-9, app. UKP£31.50

261

Staying focused on safety

Concepts

E/94

PPL

text

Aviation Safety XIV, 6. March 15. pp7-8.

King, J.L. (1994)

CRM for the single pilot operation to combat complacency.

286

The Aircraft Cabin

Concepts

E/90

ATPL

text

Vermont: Gower.

cabin crew, management

Edwards, M. and E. (1990)

Human factors for cabin crew, aircrew, airline staff and management.

347

The Causes of causes: determinants and background variables of human factor incidents and accidents.

Concepts

E/86

Inst

periodical

Ergonomics.29, 11 1439-1453

Gerbert,K., and Kemmler, R. (1986)

4 step program to minimise HF errors

073L

The Invisible HUD

Concepts

EF/91

7x

NTSC/PAL

l7.28

Loftwork

+44 (0)1293-783232

Stress, decision-making, GA and private ops.

Transport Canada

RPH/Loftwork

Non-proprietary, may not be resold commercially

Risky Business, Safety Business.

Uses the metaphor of a Head Up Display that shows the pilot his own status - overstressed, fatigued etc. - as illustration of need for pilot self-check as part of preflight, and stress awareness in decision-making. Uses single-pilot GA examples

444

The Legends

Concepts

E/

5

NTSC

Simuflite International gathering of authorities

Transport Canada

...Capt. Frank Tully's and Dr Jerry Berlin's presentations are HF related

279

The naked pilot: the human factor in aircraft accidents.

Concepts

E/91

ATPL

text

London: Methuen.

Beaty, D. (1991)

244

They Called it pilot error: true stories behind general aviation accidents.

Concepts

E/93

PPL

text

Blue Ridge Summit, PA: TAB Books

General aviation, accident reports

Cohn, R.L. (1993)

336

Use of human factors checklist in aircraft mishap investigations.

Concepts

E/91

Inst

text

Ciavarelli, A.P. (1991)

308

Verdict on Erebus.

Concepts

E/84

ATPL

text

Auckland: William Collins.

Mahon, P. (1984)

The legal overview

72

Why Planes Crash

Concepts

E/

7

NTSC/PAL

58

R. Anker/Cranfield A.P.U.

decision-making, automation, situational awareness

+44 (0)1234-750192

BBC Nova series, with WGBH Educational Foundation, 1987

RPH/Loftwork

Coronet Films and Videos, P.O.B. 2649, Columbus OH 43216

The Wrong Stuff

U.S. PBS video, refs to Air Florida crash 13/01/82 into Potomac. Good general H-F intro material. TCan Progressive Literature Review notes that it distinguishes technical from non-technical competence using Delta 191 and Eastern 401 as examples, and recommends for all pilot training from PPL to ATPL and instrument. Karlines says CRM-related topics include (a) danger of functional fixation, (b) automation complacency, (c) decision-making

319

The influence of flight experience on midair collision risk perception.

Concepts/ attention

E/92

ATPL

periodical

Accident analysis and prevention.24, 6. 655-60

Scuch,H.P. (1992)

5000 hour problem of vigilance

417

Electronic presentation of instrument approach information.

Concepts/ attention/ automation

E/91

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Co

Mykityshyn, M.G., Kuchar, J.K. and Hansman, R.J. (1991)

Uncertain of value for this project

450

Distractions

Concepts/ attention/ distraction

E/

5

NTSC

15 min

RAF.

Transport Canada

461

Look Out or Luck Out

Concepts/ attention/ distraction

E/

5

NTSC

15mins

Transport Canada

Transport Canada

Losss of situational awareness

370

Situation awareness: a critical but ill-defined phenomena

Concepts/ attention/ distraction/ SA

E/91

Inst

periodical

International journal of aviation psychology.1, 1. 45-7.

Sarter, N.B and Woods, D.D. (1991)

Analysis if cognitive process in situational awareness

426

Cognitive representations of flight-deck information attributes.

Concepts/ performace

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Col

Ricks, W.R., Jonsson, J.E. and Rogers, W.H. (1993)

Provides a four part taxonomy of classifying flight deck information: content/presentation; perception; relevance; dynamics.

382

Nocturnal traps

Concepts/ performance/ perception

E/90

Inst

periodical

Flight Training, 2, 4. April.30-33

Zonnefeld, M (1990)

Night flying illusions

149

[ ]

Concepts/ performance/ crew morale

150

[ ]

Concepts/ performance/ environment

154

[ ]

Concepts/ performance/ insufficient training

155

[ ]

Concepts/ performance/ insufficient monitoring

159

Adjustment to International Life and Work

Concepts/ performance/ stress

E/

-

PAL

50:00:00

ICAO Montreal PER dept.

World Health Organisation

Available through ICAO Personnel Dept.

265

Aeromedicine for Aviators

Concepts/ performance

E/88

PPL

text

Airlife.

Read, K. (1988)

424

Aeronautical decision making and consistency of crew behaviour: implications for training.

Concepts/ performance

E/93

Dev

text

Proceedings of the 7th International Symposium on AviPersonality/attitude

Prince, C., Hartle,C., and Salas, E. (1993)

Student pilots need more than one model of ADM

152

Against the Clock

Concepts/ performance/ fatigue/ sleep

E/94

PAL

50

BBC

+44 (0)181576-2541

fatigue

BBC Horizon

From BBC £99

*For people who provide 24 hour services, staying awake is a

376

Age Learning Factors Affecting Pilot Education.

Concepts/ performance

E/89

Inst

text

ED255382

Torbert, B. (1989)

275

Aircraft - human performance limitations

Concepts/ performance

E/93

PPL

text

Canberra: Australian Civil Aviation Authority, 1993.

aviation medecine

Wilson, T.

This book was commissioned by the Australian CAA to provide a HF manual for the aviation industry.Its contents are grouped into four parts: Student Pilot Licence; General Flying Progress Test; Private Pilot Licence, and Commercial Pilot Licence. There is a very short reading list of ten titles.

158

Alcohol, Addiction and Aviation

Concepts/ performance/ stress

E/

NTSC

22:00

ICAO Montreal AVA library

Alcoholism

HIMS -II, Denver, Colorado

364

Alcohol, age and piloting: judgment, mood, and actual performance.

Concepts/ performance/ incapacitation/ alcohol and drugs

E/91

Inst

periodical

International journal of the addictions. 26, 6. 669-683.

Morrow, D.G., Leirer, V.O., Yesavage, J; and Tinklenberg, J. (1991)

Unawareness of impairment after 8 hours

348

Alcohol, aviation and safety revisited: A historical review and a suggestion.

Concepts/ performance/ incapacitation/ alcohol and drugs

E/88

Inst

periodical

Aviation, Space and Environmental Medicine. 59 (7) 657-660.

Gibbons, H.L. (1988)

458

Alcohol, Aviators and Accidents

Concepts/ performance/ incapacitation/ alcohol and drugs

E/

5

NTSC

22mins.

USArmy

Transport Canada

359

Autogenic feedback training improvesd pilot performance during emergency flying conditions.

Concepts/ performance/ stress

E/93

Inst

periodical

Flight Safety Digest 12, 7. July. 1-11.

Keller, M.A. et al (1993)

Training to improve pilot performance during high stress and emergency situations

394

Aviation medicine- physiology and human factors.

Concepts/ performance

E/

Dev

text

London: Tri med.

Dhenim, G., Sharp, G.R., and Ernsting, J. (ed)

See bibliography pp.748-9

247

Aviation medicine.

Concepts/ performance

E/78

PPL

text

London: Tri Med Books.

Dehnim, F., Sharp, G.R. and Ernsty, J. (1978)

457

Aviation Stress Management

Concepts/ performance/ stress

E/

5

NTSC

30 mins

Transport Canada

Dr Richard Reinhart

Transport Canada

239

Aviators face the challenge of stress

Concepts/ performance/ stress

E/93

PPL

text

COPA Flight Safety Bulletin, 300, 1-2.

Stress

Baran, R.T. (1993)

Includes a useful 15 point checklist, adapted from the Flight Safety Foundation newsletter, of stress symptoms.

238

Basic aviation medicine

Concepts/ performance

E/

PPL

text

Danair Services.

Bagshaw, M. (19 )

349

Behavioral airsickness management program for student pilots

Concepts/ performance/ incapacitation

E/85

Inst

periodical

Aviation, space and environmental medicine.56, 10. 991-4

Giles, D.A.and Lochridge, G.K. (1985)

Success with 35/37 student pilots using this program

328

Carry-over effects of marijuana intoxication on aircraft pilot performance: a preliminary report.

Concepts/ performance/ incapacitation

E/85

ATPL

periodical

American Journal of Psychiatry. 142, 11. 1325-1329.

Yesavage,J.A., Leirer, V.O., Denari, M., and Hollister, L. E. (1985)

Lack of awareness of impaired performance. Effects the day after

406

Categorization and prioritization of flight deck information.

Concepts/ performance/ workload/ cognition

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Col

Jonsson, J.E. and Ricks, W.R. (1993)

Identified five categories of information -(flight control; system status; navigational/reference data; communications; emergency) which reduced to the familiar aviate, navigate and communicate as cognitive clusters.

389

Causes of aircrew error in the RAF . Human Behaviour in High Stress Situations in Aerospace Operati

Concepts/ performance

E/89

Dev

text

Ancelly: Advisory Group for Aerospace Research and Development, NATO. AGA

Chappell, S.W. (1989)

Useful treatment of overarousal; life stress and personality; and cognitive failure.Appendix (photocopied) provides over 40 HF classifications in three categories

302

Circadian rhythm, sleep and fatigue in aircrews operating on long haul routes.

Concepts/ performance/ fatigue

E/89

ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Samel, A., and Wegman, H.M.

From Avebury Press, app £37.50

see main entry under Aviation Psychology

pp 404-419. of Jensen,RS. (Ed) (1989). Aviation Psychology

298

Cognitive demands of automation in aviation

Concepts/ performance/ workload

E/89

ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Tsang, P.S. and Vidulich,M.A.

From Avebury Press, app £37.50

see main entry under Aviation Psychology

pp 66-95 of Jensen,RS. (Ed) (1989). Aviation Psychology

392

Coping with pilot stress: resting at home compared with resting away from home.

Concepts/ performance/ stress

E/87

Dev

periodical

Aviation, space and environmental medicine. 58, 12.1175-1182.

Cooper, C.L., and Sloan, S.J. (1987)

The difference between rest and relaxation

273

Deadly visual illusions.

Concepts/ performance/ perception

E/93

PPL

text

Aviation Safety XII,21. November 1. 1-6..

Waldock,W. (1993)

Illustrations of misperceptions

166

Don't Blame the Pilot

Concepts/ performance/ stress/ organisational

E/93

PAL

25:00:00

Cranfield College of Aeronautics Vid.Lib./Ralph Anker

+44 (0)1234-750111x4604

ITV/Cook Report

Contact Cranfield U/Aeronautics, or possibly personal purchase from ITV

Cranfield U/Aeronautics Tape AV ll

309

Drinking and flying: the problem of alcohol abuse by pilots.

Concepts/ performance/ incapacitation/ alcohol and drugs

E/90

ATPL

periodical

New england journal of medicine. 323, 7. 455-61.

Modell, J.G., and Mountz, J.M. (1990)

Effects, surveys of pilots, regulations and testing

332

Ergonomics in Aviation

Concepts/ performance/ equipment/ ergonomics

E/86

Inst

periodical

Applied Ergonomics: Special issue: (1986), 17 (4)

148

Fall from Grace

Concepts/ performance/ cognition

E/87

PAL

30 mins

+44 (0)181576-2541

BBC Horizon

Commercial via BBC £65

*We all make mistakes now and again, but what would happen if we suffered the same kind of lapse when flying a jumbo jet? QED investigates the the pattern of human error and and the reasons why things go wrong.*

240

Fit to fly - a medical handbook for pilots.

Concepts/ performance

E/88

PPL

text

Oxford: BSP Professional Books. Second edition.

Aviation medecine

BALPA Medical Study Group.(1988)

Covers physical fitness, diet, sleep, physiology, tropical medicine, first aid and basic aviation psychology.*

361

Flight anxiety of civilian student pilots.

Concepts/ performance/ stress

E/91

Inst

text

Proceedings of the 6th International Symposium on Aviation Psychology. Col

Lindseth, P.D. and Lindseth, G.N. (1991)

Instructor checklist for student symptoms of flight anxiety and in-flight indicators

447

Flight Plan to a Dead End

Concepts/ performance/ incapacitation/ alcohol and drugs

E/

5

NTSC

17 min.

Transport Canada

Transport Canada

US (Marijuana use)

310

Flightdeck performance - the human factor.

Concepts/ performance

E/90

ATPL

text

Ames: Iowa State University Press.

O'Hare,D., and Roscoe, S. (1990)

In five parts, covers the senses, training and design, performance factors and the system approach

357

Flying and danger, joy and fear

Concepts/ performance

E/86

Inst

periodical

Aviation, space and environmental medicine. 57, 2. 131-6

Jones, D.R. (1986)

Motivation versus fear of flying. Interesting case reports

464

Flying the Mountains.

Concepts/ performance/ perception/ illusion

E/

5

NTSC

20 mins

Transport Canada

Transport Canada

Includes illusions

257

Getting High

Concepts/ performance/ incapacitation

E/90

PPL

text

Flight Training, 2, 5. May. pp 21-23.

anoxia

Gwinn, D.(1990)

How oxygen deprivation can impair pilot performance, and recognition of symptom. A special message for smokers.

157L

HOI-2 Human Error; The Bottom-Up Behaviour"."

Concepts/ performance/ perception

l992

l4 mins

Alitalia, CSV-FCO, Flight Safety Dept.

From the series Human Operational Interface" (Can be viewed"

In Italian. All HOI videos come complete with script recap and instructor guide. They require a skilled HF instructor to manage sessions since interruptions and discussions are solicited in the videos. Dealing with errors directly derived from behaviours based on inadequate perception of reality, with reference to pilots' activity

080L

HOl Basic Cognitive Processes""

Concepts/ performance/ cognition

EI/9l

-

VHS/UMATIC

20 mins.

M. Ralli/Alitalia

Introduction to Cognitive basis of behaviour.

39(0) 6-65011596

Alitalia, CSV-FCO Flight Safety Dept.

M. Ralli/Alitalia

Via M. Ralli/Alitalia

Series Human-Operational Interface". All HOI videos may be viewed individually or in sequence.)"

Available in Italian and English. All HOI tapes come complete with recap script and instructor guide. Skilled HF instructor required to manage the session, since interruptions and discussions are solicited in the videos.

264

Human factors - targeting pilot anxiety

Concepts/ performance/ stress

E/91

PPL

text

Flight Training, April, 22-25.

Phillips, R. (1991)

Remedies before and during flight.

428

Human Factors in aviation maintenance.

Concepts/ performance/ equipment

E/91

Dev

fiche

Microform. Washington: US Department of Transportation, FAA, Office of Avia

Shepherd, W.T.(1991)

3 microfiches, with bibliography pp12-13

287

Human factors worth considering when starting CRM training.

Concepts/ performance

E/90

ATPL

text

Flight Safety Digest, 9, 7. July. 56-60.

Fahlgren, G. (1990)

RPH/LOFTwork

Excellent analogy of aircraft systems - hydralic, electrical, fuel, computer and maintenance- as parallels of the human systems. Also a good description of the SAS CRM program on pp61-9

301

Human performance aspects of aircraft accidents.

Concepts/ performance

E/89

ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Diehl,A.H.

From Avebury Press, app £37.50

see main entry under Aviation Psychology

pp 378-403 of Jensen,RS. (Ed) (1989). Aviation Psychology

153

Hypoxia

Concepts/ performance/ incapacitation

E/

NTSC

35:00:00

NASA/UT, Capt.Roy Butler, UT Tape 111 - 2

0101-512-480-0036 (NASA)

hypoxia, incapacitation

0101-512-480-0234

Lockheed

Contact NASA/UT

See Papa India case study

NASA/UT Tape ref #III-2.

263

Hypoxia - An insidious killer

Concepts/ performance/ incapacitation

E/93

PPL

text

Aviation Safety.XIII, 15. 4-7

anoxia

Patiky, M. (1993)

Oxygen deprivation

147

If Looks Could Kill

Concepts/ performance

E/

PAL ((incl. CDi)

UK General Aviation Mfg and Traders Assoc; British Airways.

+44 (0)171 637-7288 (VA)

Power of Behaviour

+44 (0)1844-238020 (GAMTA

Video Arts Production

Proprietary via GAMTA

General introduction to human factors issues, stress, communication,

237

Inflight Emergencies

Concepts/ performance

E/82

PPL

text

Newmerella, Australia: DH Training Systems.

Dyson Holland, V.

TCan

285

Instrument Flying Handbook

Concepts/ performance/ illusion

E/80

ATPL

text

FAA, ASC 61-27C.

illusion

Department of Transportation (1980)

pp8-14 on coping with illusions in flight.

289

International aircrew sleep and wakefulness after multiple time zone flights: a cooperative study.

Concepts/ performance/ fatigue

E/86

ATPL

periodical

Aviation, space and environmental medicine. 57,12 Sect II 3-9

Graeber, R.C.,Lauber, J.K.,Connell, L.J.,and Gander, P.H. (1986)

290

International cooperative study of aircrew layover sleep: operational summary.

Concepts/ performance/ fatigue

E/86

ATPL

periodical

Aviation, space and environmental medicine. 57, 12. Sect.II. 10-13

Graeber, R.C.,Dement, W.C., Nicholson, A.N.,Sasaki, M. (1986)

Different sleep and scheduling needed for east and westward flight.Age and circadian type as variables

351

Investigation of life change as a contributing factor in aircraft accidents: a perspective.

Concepts/ performance/ stress/ lifestyle

E/80

Inst

periodical

Aviation, space and environmental medicine. 51, 9. 981-988

Haakonsen, N.H. (1980)

Recommends means of identifying and remediating life stress problems in pilots

167

Investigation of Memory

Concepts/ performance/ workload/ memory

E/

PAL

Cranfield Coll.of Aeronautics Video Lib./Ralph Anker

+44 (0)1234-750111x4604

Contact Cranfield U/Aeronautics

Cranfield U/Aeronautics Tape 29

460

Man and Safety: Physiological Limitations

Concepts/ performance

E/

5

NTSC

53 mins

USAF

Transport Canada

Animated.

268

Managing pilot stress

Concepts/ performance/ stress

E/89

PPL

text

New York: MacMillan.

stress, stressors, lifestyle

Thomas, M. (1989)

Examines pilot stress, its cause, effect and prevention in 14 chapters, Chapter 8 has some informative case studies of pilots.

323

Managing Pilot Stress

Concepts/ performance/ stress

E/89

ATPL

text

New York: MacMillan.

Thomas, M. (1989)

In two parts, the first having 8 chapters which cover the sydrome of pilot stress. the second part of 6 chapters covers the management of stress. Chapter 8 includes relevant case studies of individual pilots

164

Managing Stress

Concepts/ performance/ stress/ lifestyle

E/

NTSC

34:00:00

NASA/UT, Capt.Roy Butler

0101-512-480-0036 (NASA)

Stress, stress management

0101-512-480-0234

McGraw Hill Publishing

Conbtact NASA/UT or McGraw Hill

Proprietary. Please call Loftwork (+44 (0)1293-783232) for info before contacting

262

Medication and flying - A pilot's guide.

Concepts/ performance

E/82

PPL

text

Boston Book Pub.

medication, drugs, fitness

Moher, S.M. (1982)

Details medication and drugs which affect pilot performance.

459

Motion Sickness

Concepts/ performance/ incapacitation

E/

5

NTSC

60 mins.

Directorate of Flight Safety.

Dr K Money.

Transport Canada

258

Night Flying

Concepts/ performance

E/

PPL

text

Santa Clarita : Aviation Book Co.

fitness

Haines, R., and Flateu, C. ( )

Health, physiological and fitness issues

254

Night flying

Concepts/ performance/ perception

E/90

PPL

text

Flight Instructors' Safety Report. 16, 1. 1-5

visual illusion

Gless, R.D. (1990)

Visual illusions

303

Occupational stress and the professional pilot: the role of the Pilot Advisory Group (PAG).

Concepts/ performance/ stress

E/84

ATPL

periodical

Aviation, space and environmental medicine.56, 7. 633-7

substance abuse, denial, stress

Johnston, N. (1984)

Aviators' denial of symptoms. Possible role of the peer group. [Ed. note: PAG is typical of current support for pilots with substance abuse problems. It is important that pilots are aware that these facilities are widely available and effective. -- RPH]

162

One Thank You a Week

Concepts/ performance/ stress

E/

4

PAL

35:00 app.

Cranfield A.P.U.

+44 (0)1234-750111 x4604

Stress

ITV Nine to Five series

RPH/Loftwork

Contact Cranfield A.P.U./Dr. Muir, or possibly personal sale by ITV.

Copy of show on Job stress incl. ATC, cabin staff, bus drivers... Series includes other stress artefacts: change, unemployment, identity. Series presenter Gary Cooper.

156

Perception

Concepts/ performance/ perception

PAL

Cranfield College of Aeronautics Vid.Lib/Ralph Anker

+44 (0)1234-750111x4604

See also Visual Illusion.

Cranfield U/Aeronautics Tape 29: possibly duplicate of *Seeing Beyond the Obvious*?

251

Pilot - mental and physical performance.

Concepts/ performance

E90

PPL

text

Ames: Iowa State University Press.

Edwards, D.C. (1990)

17 chapters cover physiology, learning, psychology, training, pilot error, judgment, decision making, and deviance. There is a useful bibliography on pp211-216.

282

Pilot fatigue- a deadly cover up.

Concepts/ performance/ fatigue

E/82

ATPL

text

Smithtown: Exposition Press.

Chapman, R.P. (1982)

396

Pilot workload during an instrument approach.

Concepts/ performance/ workload

E/80

Dev

text

IEEE Transactions on Systems, Man and Cybernetics. 10, 10. 676-8.

Ephrath, A.R. (1980)

Increase in workload with decrease in touchdown distance

427

Pilots' attitudes towards alcohol use and flying.

Concepts/ performance/ incapacitation/ alcohol and drugs

E/88

Dev

periodical

Aviation, space and environmental medicine.59, 10.913-19.

Ross, L and S. (1988)

Possible boxed summary as illustration or stimulus in manual

161L

Police Stress

Concepts/ performance/ stress

E/87

-

PAL

Cranfield Coll.of Aeronautics Video Lib/Ralph Anker

+44 (0)1234-750111x4604

BBC Horizon Series

Contact Cranfield U/Aeronautics or possibly BBC

Post-traumatic stress, PTS, chronic stress

Cranfield U/Aeronautics Tape 138

410

Post accident/incident counseling: some exploratory findings.

Concepts/ performance/ stress

E/88

Dev

periodical

Aviation, space and environmental medicine.59, 8. 766-769

Johnston, A.N., and Kelly, M.G. (1988)

role of stress

315

Prediction of Pilot Performance.

Concepts/ performance/ workload

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Roscoe, S.N. and North, R.A.

see main entry under The Pilot's Manual of Medical Certification

pp 127-133 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

385

recognising subtle physiological cues: training to prevent pilot incapacitation

Concepts/ performance/ incapacitation

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Co

Blumkin, D.B. (1993)

5 case studies

160L

Safety by Stress Management

Concepts/ performance/ stress

E/

5

PAL

70

Loftwork

+44 (0)1293-783232

Stress, workload, performance

+44 (0)293-783232

Swissair Flight Safety

RPH/Loftwork

Commercial

The Invisible HUD

Stress, defined, Yerkes-Dawson, Personality and, Family and, Company and; refers to BAC111 Barrilloce 20/11/77, Challenger shuttle, Rockland Maine twin Otter 30/05/79 (corp. pressure), SR166 747 19/08/86, Malaga DC10 rto 13/9/82 (underarousal). Bit dull at times but good area coverage.

248

See and avoid.

Concepts/ performance/ perception

E/88

PPL

text

Oklahoma: Times Journal.

Delacerda, F.D. (1988)

The roles of vision, obstructions, communication, traffic patterns, scan and conflict avoidance in preventing collisions.

078L

Seeing Beyond the Obvious

Concepts/ performance/ perception/ illusion

E/

5

PAL

46:00:00

Loftwork or Cranfield A.P.U.

+44 (0)1293-783232

visual illusion

NASA/Ames Imaging Technology Branch, Moffett Field, California.

RPH/Loftwork

Contact NASA/Ames

See also Impact Erebus""

Physiology of sight, perception, illusions. Non-proprietary, good theoretical background to visual perception cues and illusions affecting aviation such as Edge Rate, Vection.

451

Sex and the Naval Aviator

Concepts/ performance

E/

5

NTSC

54 min. each

US Navy.

stress

Transport Canada

2 parts, Stress covered in Part 2.

77

Spatial Disorientation and Visual Illusion

Concepts/ performance/ perception/ illusion

E/

5

PAL/NTSC

53:00:00

Air UK/D. Stephen

visual illusion

DND Canada, Flight Safety Directorate (DFS 3-2), G.R. Pearkes

D. Stephen/Air UK

Contact Capt. Stephen or DND Canada

See also Impact Erebus""

Includes explanations of altenobaric vertigo, vestibular system somatogravic illusion, whiteout, black hole, elevator illusion, flicker vertigo, coriolis, alcohol effects on semi-circular canal, task saturation, fixation, fascination, autokinesis, distraction. Comprehensive, too long, some effects of greater interest to fast jet than civil transport. Use with permission of DND.

283

Spatial disorientation and dysfunction of orientation/equilibrium reflexes

Concepts/ performance/ perception

E/92

ATPL

periodical

Aviation, space and environmental medicine.63, 10. 914-18.

illusion, disorientation

Clark, J.B., and Rupert, A.H. (1992)

Case of overtire having difficulty reading instruments in turbulence- physical problem.

163

Stress

Concepts/ performance/ stress/ lifestyle

E/

-

PAL

25:00:00

Video Arts

+44(0)171-637-7288

stress management

Video Arts Production

Video Arts

Commercial, hire or long term license (£895)

other stress titles

*Britain loses 2% of annual GNP through stress-related disease...this video setso out to stimulate discussion on what stress is and what can be done about it. Presented by Dr. Michael O'Donnell, *Stress* follows a day in the life of (David Suchet) who struggles with a hectic schedule, emergencies, a demanding superior, an ambitious subordinate and domestic problems...Dr. O'Donnell indicates what may cause stress and how it might be avoided.* Comes with support documentation.

350

Stress and accidents

Concepts/ performance/ stress

E/85

Inst

periodical

Aviation, space and environmental medicine.56, 7. 638-41

Green, R.G.(1985)

3 types of stress: their part in accidents

331

Stress and the Pilot

Concepts/ performance/ stress

E/90

Inst

text

Flight Instructors' Safety Report. 16, 4. October. 1-8

AOPA, (1990)

Survey of pilots with questions and results provided.

79

Stress Check

Concepts/ performance/ stress

E/92

8

text

31 pages

RPH/Loftwork

+44 (0)1293-783232

Stress

Berean Projects Ltd.

RPH/Loftwork

Commercial - POA StressCheck, 01527-595211

Dryden, Safety by Stress Management

Same supplier stocks stress dots, stress presentation packs etc. Booklet used on Aer Lingus MCC course, very effective for understanding basic stress concepts, comes with stress dots! Handbook available from Loftwork for £5 or in bulk from StressCheck at varying discounts.

334

Stress in aviation personnel.

Concepts/ performance/ stress

E/92

Inst

periodical

Psychological studies. 37, 1. 1-6

Barnes, B.L. (1992)

Comparing captains, flight engineers and cabin attendants

146

The Importance of Mistakes

Concepts/ performance

E/

PAL

40

Video Arts

+44 (0)171-637-7288

Video Arts Production

Commercial from Video Arts

John Cleese talk to U.S. trainers - each mistake is a valuable lesson. If people won't own up to their mistakes, problems mount. By following these lessons, managers can foster a positive attitude to mistakes.

145

The Motley Crew

Concepts/ performance

E/

-

PAL

Video Arts

+44 (0)171-637-7288

teamwork

Video Arts Production

Commercial from Video Arts, hire or buy (£895)

S also If Looks Could Kill""

Can be used as part of CRM course to highlight the importance of teamwork and explain the concept. Key messages are: have a common goal, learn from experience, speak a common language, work in stages, support and develop, listen and contribute. Good comic highlights, needs discussion afterwards to reinforce links with aviation and CRM. Hire fees from Video Arts are 2 days, £150; 7 days, £195.

259

The Pilot's Guide to medical Human Factors

Concepts/ performance

E/93

8/PPL

text

Ottawa: Minister of Supply and Services.

aviation medecine

Health and Welfare Canada (1993)

Produced by Transport Canada's Dr Paul King with Aviation Training Division input, this 58 page manual covers atmosphere, hypoxia, hyperventilation, gas expansion, decompression, vision, hearing, disorientation, fitness, diet, medication, substance abuse, pregnancy - a readable and informative key source for all pilots.

304

The pilot's guide to medical human factors.

Concepts/ performance

E/93

ATPL

text

Ottawa: Ministry of Supply and Services

Health and Welfare, Canada (1993)

7 chapters covering commercial aviation medical/health

311

The pilot's manual of medical certification and health maintenance.

Concepts/ performance

E/82

ATPL

text

Osceola: Specialty Press, 1982.

Reinhart, R.O. (1982)

397

The psychological health and stress of pilots in a labor dispute.

Concepts/ performance/ stress

E/88

Dev

periodical

Aviation, space and environmental medicine.59,6.505-109

Girodo, M.(1988)

Identification of pilots at risk

340

The sources of stress on the wives of commercial airline pilots.

Concepts/ performance/ stress/ lifestyle

E/85

Inst

periodical

Aviation, space and environmental medicine. 56, 4. 317-21

Cooper,C.L. and Sloan, S.J. (1985)

Impact of the pilot's job on his wife.

305

The spousal factor in pilot stress

Concepts/ performance/ stress/ stress and lifestyle

E/89

ATPL

text

Aviation, space and environmental medicine. 60, 11. 1112-1115

Karlins, M., Koh, F., and McCully, L. (1989)

Design of airline stress management program for husband and wife

388

Training and cockpit design to promote expert performance.

Concepts/ performance/ equipment/ ergonomics

E/91

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Col

Chappell, S.L. (1991)

Importance of pattern recognition or intuition to reduce cognitive load and increase speed and accuracy. Useful table of references.

393

Training and selecting indivduals for high levels of information processing load. - Human Behaviour

Concepts/ performance/ workload

E/89

Dev

text

NATO: AGARD-CP-458. pp15/1 - 15/8

Damos, D. (1989)

Experienced pilots should have developed idiosyncratic scan patterns to be efficient

165

UAL DC-8 Salt Lake City

Concepts/ performance/ stress/ organisational

E/

*

NTSC

25:00 app.

USAir Shuttle/N. Komich

Stress

N. Komich/USAir Shuttle

Contact N. Komich

*...when used in conjunction with [UAL DC-8 Portland] can indicate how the 'corporate culture' can influence crew behaviour.*

151

User Interface Performance Measurement

Concepts/ performance/ equipment/ ergonomics

PAL

G.I.S.T.

+44 (0)141-330-4611

+44 (0)141-330-5674

Glascow Interactive Systems Centre, Media Services, Glasg.

Flight deck ergonomics, advanced flight deck, glass cockpit

Demonstrates a variety of techniques for assessing usability at the

455

Visual Illusions

Concepts/ performance/ perception/ illusion

E/

5

NTSC

15 mins.

USAF

Transport Canada

Low level, mountain, flat country.

314

Visual judgments of size and distance.

Concepts/ performance/ perception

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Roscoe, S.N.

see main entry under The Pilot's Manual of Medical Certification

pp 97 -107 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

344

Workshop on workload and training, an examination of their interactions.

Concepts/ performance/ workload

E/87

Inst

text

Moffett Field: NASA Ames/ Springfield: National Technical Information Servi

Donchin, E., Hart, S.g., and Hartzell, E.J. (1987)

368

Pilots' perception of risks and hazards in general aviation.

Concepts/ personality/ attitude

E/90

Inst

periodical

Aviation, space and environmental medicine. 61, 7. 599-603

O'Hare, D. (1990)

Age and notions of invulnerability

487

Plane Talk on Ice

Concepts/ resources

EF/93

NTSC/PAL/SECAM

16 mins

Ariane Information Inc.

001-514-349-0722

icing hazards

same

Transport Canada

Ariane Info

ref AIAV020E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

When In Doubt...(either large or small a/c)

Pilots, flight attendants and other personnel discuss how to effectively deal with the hazards of ice for a/c operations from helicopters to airliners.

489

The Risk of Ground Collision

Concepts/ resources

EF/

NTSC/PAL/SECAM

15 mins

Ariane Information Inc.

001-514-349-0722

same

Ariane Info

Ariane Info

ref AIAV025E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

A dynamic review, using case studies, on how to prevent accidents at airports. Shows the daily problems of pilots, ATC, flight service specialists and vewhicle operators.

485

When in doubt: Aircraft critical surface contamination training

Concepts/ resources

EF/94

NTSC/PAL/SECAM

13 mins

Ariane Information Inc.

001-514-349-0722

icing hazards

same

Transport Canada

Ariane Info

ref AIAV017E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Plane Talk on Ice

Produced by Transport Canada's Flight Standards division, this approved training on the adverse effect of wing contamination on a/c performance is designed to give the aviation professional some guidelines about icing, suggested solutions to icing conditions and an awareness of how s/he can improve safety in these conditions.

486

When in doubt: Aircraft critical surface contamination training (Large A/C)

Concepts/ resources

EF/94

NTSC/PAL/SECAM

19 mins

Ariane Information Inc.

001-514-349-0722

icing hazards, large a/c

same

Transport Canada

Ariane Info

ref AIAV017E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Plane Talk on Ice

Produced by Transport Canada's Flight Standards division, this approved training on the adverse effect of wing contamination on a/c performance is designed to give the aviation professional some guidelines about icing, suggested solutions to icing conditions and an awareness of how s/he can improve safety in these conditions.

224

[ ]

Concepts/ understanding/ insufficient training

See Performance

225

[ ]

Concepts/ understanding/ misleading displays

See Kuala Lumpur Seeboard World accident comment

226

[ ]

Concepts/ understanding/ misleading manuals

366

A method of studying errors in flight crew communication.

Concepts/ understanding/ communication

E/89

Inst

periodical

Perceptual and motor skills. 69, 3. 719-22.

Navarro, C. (1989)

Two dimensional taxonomy trialled in licensing test

440

A skill-based approach to training aeronautical decision-making.

Concepts/ understanding/ decision making

E/93

Dev

text

in R.Telfer (ed) Aviation Instruction and Training. Aldershot: Ashgate.

Wiggins, M., and O'Hare,D. (1993)

The ACT* 3 stage model of pilot decision-making; and important differences between novice and expert decision-making

249

Aeronautical decision-making for student and private pilots.

Concepts/ understanding/ decision making

E/87

PPL

text

DOT/FAA/PM - 86/41. Washington, D.C.: FAA

Diehl, A.E., Hwoschinsky,P.V., Lawton, R.S. and Livack, G.S. (eds) (1987)

192

Air Traffic Under Control

Concepts/ understanding/ communications/ resources

E/

-

PAL

15:00 app.

Cranfield U/Aeronautics/R. Anker

+44-(0)1234-750111 x 4604

ATC

UK CAA (ATC)

Apply to UK CAA

See also Struggling for Control""

466

Alert 3: Crash of UAL Flight 232

Concepts/ understanding/ teamwork

E/

-

PAL

Cranfield U. Applied Psychology, Dr. H. Muir

Sioux City: training integration, cabin crew

RPH/Loftwork

UA version - see accident investigation

A dramatised version of Sioux City, some actual news footage of landing". "

267

Avoiding Common Pilot Errors

Concepts/ understanding/ resources

E/

PPL

text

Santa Clarita: Aviation Book Co.

controlled airspace errors

Santa Clarita: Aviation Book Co.

Controlled airspace errors

203

Bad and Good Briefings

Concepts/ understanding/ concepts/ coordination/ briefing

E/

#####

NTSC

4.35

NATCO, USA. Chuck Woods

0101 (612)727-4880

briefing, debriefing

NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

See also NWA tape CRM #302 A

Bad briefing is the same as *4 minute join up (negative) from tape CRM # 302 A

83

Better Communications for Better Safety

Concepts/ understanding/ communication

E/

-

NTSC

NASA/UT,Capt. Roy Butler

0101 (512) 480-0234

communication

United Air Lines

General introduction to type and importance of flight deck communications. The phone number given here is for NASA/UT Capt. Roy Butler, who originally referenced the tape. You may be able to get current sourcing information and background from Bill Hamman, UAL LOFT specialist, at 001-303-780-5238

197

Better Communications for Better Safety

Concepts/ understanding/ communications/ example

E/

-

NTSC

32:00:00

NASA/UT Crew Performance/Roy Butler; tape 1-18

0101 (512) 480-0036 (NASA

communications

United Airlines

Proprietary

For UAL info a possible contact might be Bill Hamman, UAL LOFT specialist, at 001-303-780-5238. The phone number given here is for Capt. Roy Butler at NASA/UT, who originally referenced the video.

326

Beyond the sterile cockpit

Concepts/ understanding

E/85

ATPL

periodical

Human Factors. 27, 1. 75-90

Wiener, E.L. (1985)

Need for an active human role in the control loop

217

Bobby's Briefing - Non-interactive

Concepts/ understanding/ coordination/ briefing/ example

E/

-

NTSC

06:00

Loftwork or NASA/UT Crew Performance/Roy Butler

+44 (0)1293-783232

Briefing, attitude, team building

Fedex/Capt.Steve Harden, 0101-901-369-2365

RPH/Loftwork

Proprietary, held by Fedex Flight Training.

Capt Queeg, Fedex Check Airman vignettes generally

Fedex Check Airmnan #3 seminar video. Flight deck example of initimidation leading to unapproved SOP deviations.

218

Caine Mutiny Revisited

Concepts/ understanding/ coordination/ teamwork

E/

5

NTSC

30:00 app

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

0101-508-927-9566

Teamwork; stress

N. Komich/USAir Shuttle

Contact N. Komich, 55 Middlebury Lane, Beverly, MA 01915-1373, U.S.A.

Hazardous attitude

Home made shortened version of the Caine Mutiny depicting an explosive incompetent captain along with a competent F/O; a good tool for generating discussion.

210L

Capt. Queeg's Tight Ship

Concepts/ understanding/ coordination/ briefing/ example

E/

#####

NTSC

02:23

Loftwork or NASA/UT

+44 (0)1293-783232

briefing, assertiveness, team building

0101 (901) 369-3960

Fedex/Capt. Steve Harden; 0101-901-369-2365

RPH/Loftwork

Proprietary

Personality/attitude

The kind of briefing you hear about, amusing rather than realistic but makes the point effectively. Queeg makes a dinosaur look cuddly.

191

Cleared for Take-off

Concepts/ understanding/ communications/ resources

E/80

-

PAL

28:00:00

Cranfield U/A.P.U./Dr. Muir

+44-(0)1234-750111 x 4604

ATC

ICAO/UNDP

See also Struggling for Control""

Available in NTSC from ICAO Montreal.

274

Communication breakdown

Concepts/ understanding/ communication

E/94

PPL

text

Aviation Safety XIV, 4. February 15. 1-6.

Waldock, W. (1994)

Examples of misommunication.

204

CRM LOFT- Brief/Debrief with 2 Facilitators

Concepts/ understanding/ concepts/ coordination/ briefing

E/94

*

NTSC

15.17

NATCO, USA. Chuck Woods

0101 (612) 727-4880

Briefing, debriefing, trainer training

NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

Brief and debrief of the LOFT in tape CRM# 305A. Crew is in a 727 from MSP to ORD. F/O personality is a problem and facilitation skills in the brief and debrief leave something to be desired.

193

Crowded Sky

Concepts/ understanding/ communications/ resources

E/

-

PAL

25:00 app.

Cranfield U/Aeronautics/R. Anker

+44-(0)1234-750111 x 4604

ATC

UK CAA

Apply to UK CAA

See also Struggling for Control""

Cranfield U/Aeronautics Tape 47.

221

Decisions, Decisions

Concepts/ understanding/ decision making

E/

-

PAL

28:00:00

Video Arts

+44 (0)171-637-7288

Decision making

Video Arts Production

Commercial from Video Arts, hire or buy (£895)

S also If Looks Could Kill""

Can be used as part of CRM course to highlight the importance of decision making and explain the concept. Discusses the role of consultation and communication in decision making. A business management video with John Cleese in the roles of Winston Churchill, Field Marshall Montgomery and Elizabeth I. Reinforces similarities between decision making on the flight deck and in the boardroom - possibly useful to improve directors' awareness of value of CRM programmes.

403

Design and evaluation of instrument approach procedure charts.

Concepts/ understanding

E/93

Dev

text

Proceedings of the International Symposium on Aviation Psychology. Vol. 1.

Huntley, M.S. and Osborne, D.W. (1993)

Criticises legibility of communication frequencies, approach course heading and missed approach instructions

215

Dr. R. Gennett, Team Building, Presentation Tape 2

Concepts/ understanding/ coordination/ teamwork

E/

-

NTSC

54:00:00

NASA/UT Crew Performance/Roy Butler; tape ll-25

001-303-780-5238

teamwork

United Air Lines

Proprietary

NASA UT Ref # II-19. The phone number given is for Bill Hamman, UAL LOFT specialist, who MAY be able to provide current background and sourcing info. Otherwise contact Capt. Roy Butler at NASA/UT.

216

Dr. R. Gennett, Team Building, Presentation Tape 1

Concepts/ understanding/ coordination/ teamwork

E/

-

NTSC

01:51:00

NASA/UT Crew Performance/Roy Butler; tape ll-25

001-303-780-5238

teamwork

United Air Lines

Proprietary

NASA UT Ref # II-18. The phone number given is for Bill Hamman, UAL LOFT specialist, who MAY be able to provide current background and sourcing info. Otherwise contact Capt. Roy Butler at NASA/UT.

346L

Dyads and triads at 35,000 feet: factors affecting group process and aircrew performance.

Concepts/ understanding/ coordination

E/84

Inst

periodical

American Psychologist.39, 8. 885-93.

Foushee, H.C. (1984)

Importance of group norms, member effort and coordination, and changing group composition

321

Emergency: Crises in the Cockpit.

Concepts/ understanding

E/

ATPL

text

Santa Clarita: Aviation Book Co.

Stewart, S. ( )

Analysis of airline incidents and crew operations

493

Fit to Fly — Cognitive Training for Pilots

Concepts/ understanding

E/97

text

cognitive fitness, disaster incubation

Doug Edwards

Australian Flying (Sept/Oct 1997)

CopyRight Publishing Company, GPO Box 2927, Brisbane 4001 Australia (USD$39.50)

Review from Australian Flying September/October 1997

208

Flight Assymetry with Debrief

Concepts/ understanding/ coordination/ debrief/ example

E/

-

NTSC

09:40

NASA/UT Crew Performance/Roy Butler; tape 1-19

0101 (901) 369-2365

debrief, LOFT/LOS

0101 (901) 369-3960

Fedex/Capt. Steve Harden; 0101-901-369-2365

Proprietary

NASA UT Tape ref #I-15. Research viewing only. Contact Fedex Flight Training, or

220

Flixborough Disaster

Concepts/ understanding/ decision making/ disaster

E/75

-

PAL

30:00:00

BBC

+44 (0)181-576-2541

decision making, disaster incubation, accident chain

BBC

BBC

Commercial, £65 from BBC

BBC Environment listings for Chernobyl, Piper Alpha

This classic documentary investigates the Flixborough chemical plant disaster in which 28 people died and asks what lessons can be learned for the future.

199

Good Briefing

Concepts/ understanding/ communications/ briefing/ example

E/

-

NTSC

02:55

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

Briefing

0101-512-480-0234 (NASA)

Southwest Airlines, Flight Training Center, 2700 Love Field Drive, Dallas, TX 75235

Proprietary

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-40. For Southwest info possible contact might be Joe MArott, 214-904-5200

200

Good communications

Concepts/ understanding/ communications/ example

E/

-

NTSC

03:49

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications

0101-512-480-0234 (NASA)

Southwest Airlines, Flight Training Center, 2700 Love Field Drive, Dallas, TX 75235

Proprietary

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-37. For Southwest info possible contact might be Joe Marott, 214-904-5200

211

HOU-DAL (A) Low Performance

Concepts/ understanding/ coordination/ example

E/

-

NTSC

35:05:00

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications, delegation, briefing

0101-512-480-0234

NASA UT/Southwest

Non-proprietary

Britannia Kegworth-like

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-31. For Southwest possible contact would be Joe Marott, Flight Training Center, 214-904-5200

212

HOU-DAL (B) Standard Performance

Concepts/ understanding/ coordination/ example

E/

-

NTSC

35:00:00

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications, delegation, briefing

0101-512-480-0234

NASA UT/Southwest

Non-proprietary

Britannia High Performance

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-30. Possible Southwest contact would be Joe Marott, Flight Training Center, 214-904-5200

213

HOU-DAL (C) High Performance

Concepts/ understanding/ coordination/ example

E/

-

NTSC

35:36:00

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications, delegation, briefing

0101-512-480-0234

NASA UT/Southwest

Non-proprietary

Britannia High Performance

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-29. Possible Southwest contact would be Joe Marott, Flight Training Center, 214-904-5200

294

Human factors in aviation, Vol. 48, No. 7, September.

Concepts/ understanding

E/93

ATPL

periodical

ICAO Journal, vol 48, No. 7 (Spetember 1993)

ICAO Journal, (1993)

Includes CRM, multi-crew training, glass cockpit, decision-making.

307

Human factors in aviation - a senior airline pilot's viewpoint.

Concepts/ understanding

E/90

8ATPL

text

ICAO Human Factors Digest No. 4. Circular 229-AN/137. A82-A85.

RTO

MacDonald, R. (1990)

ICAO Documentation & Sales, 1000 Sherbrooke St. W., No. 400, Montreal, Que, Canada H3A 2R2; app. $4

Analyses the complexity of factors in a rejected take-off. [Ed note: this is one of the series of ICAO HF circulars, all of which are readable and merit attention.]

411

Human Factors knowledge requirements for flight crews.

Concepts/ understanding

E/93

Dev

text

Human Factors Digest. No. 9. Montreal, ICAO. A29-34.

Kankowitz, B.H. (1993)

Advocates use of mental models and “frames”, with case studies amd incident reports. Implications for manuals.

284

Human Factors of Flight-Deck Checklists: the Normal Checklist.

Concepts/ understanding/ coordination

E/90

ATPL

text

NASA Report NCC2-377.

Degani,A., and Wiener, E. (1990)

Useful section on factors influencing checklist incidents, pp38-43

313

Integrated flight displays.

Concepts/ understanding/ misleading displays

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Roscoe, S.N. and Eisele, J.E.

see main entry under The Pilot's Manual of Medical Certification

pp 48-61 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

236L

It's Not Easy

Concepts/ understanding/ communications/ resources

E/92

-

PAL

ScotRail Training and Loftwork

+44 (0)1293-783232

PAX handling, cabin staff (railways)

as phone

ScotRail Training Centre Rotherglen

RPH/Loftwork

Proprietary

Training integration

The video deals with training traincrew to handle hostile or aggressive passengers, looking at the behaviours and attitudes involved. Aside from relevance to cabin integration training, this is a good example of what psychologists refer to as *Behaviour markers* - relevant to understanding LOE.

209L

Laid Back Briefing

Concepts/ understanding/ coordination/ briefing/ example

E/

-

NTSC

07:20

NASA UT/Capt. R. Butler

0101 (512) 480-0036 (NASA

briefing, assertiveness, team building

0101 (901) 369-3960

Fedex/Capt. Steve Harden; 0101-901-369-2365

Proprietary

NASA/UT Tape Ref #I-12

341

Language and Communication-Related Problems of Aviation Safety.

Concepts/ understanding/ communication

E/88

Inst

text

Proceedings of the 1987 Annual Meeting of the American Association for Appl

Cushing, S. (1988)

205

Lead F.A. Briefing/Established Crew Briefing

Concepts/ understanding/ concepts/ coordination/ briefing

E/94

-

NTSC

5.34

NATCO, USA. Chuck Woods

0101 (612) 727-4880

flight crew briefing; cabin staff briefing, training integration

NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

training integration

727 Captain briefs lead flight attendant because there is no opportunity to brief the entire cabin crew.

438

Management of human failure in the cockpit by means of a human system failure checklist.

Concepts/ understanding

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

White, G. (1993)

On pp983-984 are examples of a checklist which could be adapted for HF

201L

MCC Course - Communications

Concepts/ understanding/ communication/ resources

E/93

7

PAL

5:00 app

Loftwork or Air Lingus, Capt. Neil Johnston

010-353-1-214530

communications

0l0-353-l-7056550

Aer Lingus/Capt.Neil Johnston, Training Dev.Dublin Airport

RPH/Loftwork

Proprietary, research viewing only

Part of AEL's CRM Course series of Zig and Zag vignettes, effective topic introductions. For more info talk to Aer Lingus Training Development, Dublin Airport.

223L

MCC Course - Decision Making

Concepts/ understanding/ decision making

E/

7

PAL

5

Loftwork or Air Lingus, Capt. Neil Johnston

010-353-1-214530

Decision making

0l0-353-l-7056550

Aer Lingus/Capt.Neil Johnston, Training Dev.Dublin Airport

RPH/Loftwork

Proprietary, research viewing only

Part of AEL's CRM Course series of Zig and Zag vignettes, effective topic introductions. For more info talk to Aer Lingus Training Develoment, Dublin Airport PA3, Capt. Crios O'Kinnaide

219L

MCC Course - Teamwork

Concepts/ understanding/ coordination/ teamwork

E/

7

PAL

5

Loftwork or Air Lingus, Capt. Neil Johnston

010-353-1-214530

teamwork

0l0-353-l-7056550

Aer Lingus/Capt.Neil Johnston, Training Dev.Dublin Airport

RPH/Loftwork

Proprietary, research viewing only

Part of AEL's CRM Course series of Zig and Zag vignettes, effective topic introductions. For more info talk to Aer Lingus Training Develoment, Dublin Airport, Capt. Crios O'Kinnaide

466

Night of a Thousand Heros

Concepts/ understanding/ teamwork

E/

-

PAL

Cranfield U. Applied Psychology, Dr. H. Muir

Sioux City: training integration, cabin crew

RPH/Loftwork

UA version - see accident investigation

A dramatised version of Sioux City, some actual news footage of landing". "

222

Nothing on the Clock

Concepts/ understanding/ decision making

EFS/79

-

NTSC/PAL

23:00

ICAO; Cornelia Fischer

Decision making

ICAO Montreal, DSU, 1000 Sherbrooke St. W, Montreal H3A 2R2, Canada

ICAO

Commercial; NTSC $50, PAL $65, #F631

This video has a safety message for both the experienced pilot and the beginner. It shows causes of and responses to actual incidents to encourage the viewer to avoid similar pitfalls - a highly recommended video for flying clubs and schools.

82

NWA Cockpit Scenarios

Concepts/ understanding/ coordination/ teamwork

E/92

-

NTSC

19.5

NATCO, Chuck Woods (ff)

0101 (612) 727-4880

Simulator scenarios

NATCO, USA

J. Brown/NWA

Commercial via NATCO USA, through Chuck Woods, price by negotiation

Scenarios dealing with team building, assertiveness and handling distraction.

256

Perform and Care

Concepts/ understanding

E/

5

NTSC

6 mins

Transport Canada

teamwork, communication

Swissair OTE

Transport Canada

Commercial, USD$250

*Shows parallel between mountain climbing and flying in terms of teamwork, communication and cross-minitoring for safety. Probably limited to a discussion starter, but can be used with an audience of commercial, instrument and airline pilots.* (TCan Prog Lit Review)

299

Pilot decision making and judgment.

Concepts/ understanding/ decision making

E/89

ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Telfer, R.

From Avebury Press, app £37.50

see main entry under Aviation Psychology

pp 154-175 of Jensen,RS. (Ed) (1989). Aviation Psychology

408

Pilot judgment, training and evaluation.

Concepts/ understanding/ decision making

E/82

Dev

periodical

Human factors. 24, 1. 61-73

Jensen, R.S. (1982)

Ways that judgment may be taught and evaluated

322

Pilot judgment: an operational viewpoint.

Concepts/ understanding/ decision-making

E/85

ATPL

periodical

Aviation, space and environmental medicine.56, 2. 149-52

Stone, R. B., Babcock, G.L., and Edmunds, W.W. (1985)

Reports are used to demonstrate airborne decision making and time pressure involved

234L

Police! Stop! (1&2)

Concepts/ understanding/ decision making/ disaster

E/

1

PAL

BBC

+44 (0)181-576-2541

decision making, disaster incubation, accident chain

BBC

BBC

Broadcast - commercial access

BBC Environment listings for Chernobyl, Piper Alpha

Footage of police chases and related incidents - possible interest for decision-making in emergency situations and general training background material

214

Pre-takeoff Checklist

Concepts/ understanding/ coordination/ example

E/

-

NTSC

06:50

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036

communications, delegation, briefing

0101-512-480-0234

Southwest

Proprietary

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-38. For Southwest info possible contact might be Joe MArott, Flight Training Center, 214-904-5200

491

Pressure from Above

Concepts/ understanding

EF/

NTSC/PAL/SECAM

17 mins

Ariane Information Inc.

001-514-349-0722

operational stress

same

Ariane Info

Ariane Info

ref AIAV027E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

The Invisible HUD

Video based on scenarios from actual accidents or real-life operations, shows the working relationship between the client, flight operations, AMEs and pilots.

206

Radio Officer

Concepts/ understanding/ coordination/ teamwork

E/

PAL

British Airways

+44 (0)181-562-5752

Group climate

KLM ~

Via KLM Flight Training

From KLM, used by British Airways for their CRM foundation course. No other info. available.

202

Rejected Take-off and the Go/No Go decision

Concepts/ understanding/ concepts/ coordination/ briefing

E/

-

NTSC

19:36

ICAO Montreal AVA library

RTO

400

Relationship between mental models and scanning behavior during instrument approaches.

Concepts/ understanding

E/91

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Col

Hameluck, D.E. (1991)

References on p.944 helpful. Importance of conception and use of information about approach propcedure

81

Review of CRM Concepts

Concepts/ understanding

E/93

#####

NTSC

15.1

NATCO, USA. Chuck Woods

0101 (612) 727-4880

communication, teamwork, workload management defined

NATCO, USA.

J. Brown/NWA

NATCO, USA. Chuck Woods. Price by negotiation

John Brown, manager of the Crew Resource Management department, reviews the definition of CRM and the Crew Performance Indicators - Communication, Team Building, Workload Management, and Technical Proficiency.

84

Straight Talking

Concepts/ understanding/ communications

E/

PAL (video and CDi

27:00:00

British Airways ~ (ff)

+44 (0)171-637-7288

Advocacy, enquiry

Video Arts

Video Arts

Commercial; rental, short term £165 + £15/day.

Washington Air Florida CVR.

*The Art of Assertiveness - shows the techniques of assertive behaviour in a series of settings. They demonstrate that assertiveness is simply a way of making sure people and their views get noticed rather than being overwhelmed, or resorting to anger...key messages are: be honest and helpful; stick to relevant issues; establish a bottom line; use instant replay to maintain your position; invite others to help; negotiate as equals.*

195

Struggling for Control

Concepts/ understanding/ communications/ resources

E/88

-

PAL

50:00:00

BBC

+44 (0)181-576-2541

ATC

BBC Horizon

BBC

Commercial, £99 from BBC Videos

Training integration

This video shows how Air Traffic facilities function and compares these methods and levels of safety with those used in the USA.

194

Suburbs in the Sky

Concepts/ understanding/ communications/ resources

E/92

-

PAL

40:00 app.

Cranfield U/Aeronautics/R. Anker

+44-(0)1234-750111 x 4604

cabin staff, history

BBC2

Training integration

Cranfield U/Aeronautics ref AV7.

198

Taxi (poor Communications) no.1

Concepts/ understanding/ communications/ example

E/

-

NTSC

03:30

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications

0101-512-480-0234 (NASA)

Southwest Airlines, Flight Training Center, 2700 Love FIeld Drive, Dallas TX 75235

Proprietary

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-32. For Southwest info possible contact might be Joe Marott, 214-904-5200

367

The 'artful' decision maker: a framework model for aeronautical decision making.

Concepts/ understanding/ decision making

E/92

Inst

periodical

International journal of aviation psychology. 2, 3. 175-91

O'Hare, D. (1992)

Situation awareness, risk assessment, planning, response

429

The Assessment of non-routine situations by pilots: a two-part process

Concepts/ understanding/ decision making

E/87

Dev

periodical

Aviation, space and environmental medicine. 58, 11. 1119-1121.

Simmel, E.C., and Shelton, R. (1987)

A model for judgement

379

The human factors of team building -implications for ab-initio training.

Concepts/ understanding/ coordination

E/91

Inst

text

Proceedings of the 6th International Symposium on Aviation Psychology. Vol.

Weisman, G. (1991)

Describes Hampton University program where trainees function in teams to promote awarenmess, feedback, reinforcement for CRM habits

360

The Quantitative Study of Communicative Success: Politeness and Accidents in Aviation Discourse

Concepts/ understanding/ communication

E/88

Inst

perioical

Language in Society 7 (3) 375-399. EJ380203

Linde, C. (1988)

235L

The Titfield Thunderbolt

Concepts/ understanding/ coordination/ teamwork

E/

3

PAL

Loftwork

+44 (0)1293-783232

teamwork, empowerment

as phone

BBC

RPH/Loftwork

Proprietary

Team building background

Old (40s) film about a village whose inhabitants achieve the impossible, including liberating an ancient steam locomotive from the local museum. Useful example of empowerment in action.

452

To Kill a Whopping Bird

Concepts/ understanding/ resources

E/

5

NTSC

15 mins.

Transport Canada

ground crew, training integration

Transport Canada

HF and ground crew

207

Who's Minding the Store?

Concepts/ understanding/ coordination/ example

E/

-

NTSC

08:08

Loftwork and NASA/UT/Roy Butler

0101 (901) 369-2365

delegation, coordination, teamwork

Fedex/Capt. Steve Harden

RPH/Loftwork

Proprietary, or research viewing

UT Tape ref #I-13. Flight deck video example of distraction, poor delegation. Research viewing only, contact Loftwork (+44 (0)1293-783232 for further info, or apply to Fedex Flight Training.

333

Why pilots err and what we can do about it

Concepts/ understanding

E/91

Inst

periodical

Forensic reports.4,4. 391-416

Besco, R.E. (1991)

Checklist of factors to reduce pilot error

480

1-Alpha

Concepts/ understanding/ resources

EF/50

NTSC/PAL/SECAM

13 min

Ariane Information Inc.

001-514-349-0722

emergency services

Transport Canada

Ariane Info

ref AIAV006E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Documentary commissioned by NFBC from Intercom Films for Transport Canada in 1950, follows a large scale emergency exercise at Lester B. Pearson airport in Toronto involving a simulated airliner crash-on-land.

300

Cockpit resource management.

CRM

E/89

ATPL

text

Aldershot: Gower Technical.

0252-331551

0252-344405

Jensen, R.S. and Biegelski, C.

From Avebury Press, app £37.50

see main entry under Aviation Psychology

pp 176-209 of Jensen,RS. (Ed) (1989). Aviation Psychology

296

Training of operational personnel in human factors.

CRM

E/91

ATPL

text

Montreal: ICAO Circular #227.

ICAO (1991)

295

Flight crew training: cockpit resource management (CRM) and line oriented flight training (LOFT).

CRM+

E/89

ATPL

text

Montreal: ICAO Circular #217.

LOFT

ICAO (1989)

337

Proceedings of the 6th International Symposium on Aviation Psychology.Columbus

CRM/ evaluation+

E/

Inst

text

The Ohio State University. Vol. 2. 613-618.

:

See checklist on p. 618 for possible adaptation to HF testing

390

Flight skill decay and recurrent training.

CRM/ formal methods/ criticality and recurrent frequency+

E/86

Dev

periodical

Perceptual and motor skills.62, 2. 235-242

Childs, J.M. (1986)

Cognitive skills more prone to decay than control skills. Effective recurrent training methods described

381

Aviation safety programs: a management handbook.

CRM/ management

E/91

Inst

text

Casper: IAP

Wood, R.H. (1991)

454

Human Factors in Accidents.

CRM/ management?

E/

5

NTSC

15 min.

Transport Canada

Transport Canada

USAF air safety program

383

Human performance limitations requirements- the United Kingdom experience.

CRM/ programme audit

E/93

Dev

text

Human factors Digest No. 9. Montreal, ICAO, 1993.

Barnes, R.M. (1993)

Describes UK HF syllabus, examination, and early history of pass rates.Used to construct composite model.

338

Trends and individual differences in response to short haul flight operations.

CRM/ programme audit

E/90

Inst

periodical

Aviation, space and environmental medicine. 61, 2. 132-8

Chidester, T.R. (1990)

Scales predicting performance in a crew setting

276

Aviation Safety Programs: A Management Handbook.

CRM/ Programme dev

E/

PPL

text

Santa Clarita: Aviation Book Co.

Wood, R.H. ( ),

Covers the human element, aviation safety programs and specialist subjects

241

Checkpoints: seven steps for charting a comprehensive training program.

CRM/ programme dev

E/91

PPL

text

Flight Training. December. 37-39.

Butcher, R.L. (1991)

Basic, intermediate and advanced stages of instrument flight training.

358

Human factors and flight instructor training.

CRM/ programme dev

E/93

Inst

text

Proceedings of the IATA 22nd technical conference. Montreal:IATA. 229-242

Kabbani, M.A. (1993)

Describes 25 hour course based on entry behaviour (3.5 hrs); terminal behaviour (2 hrs); human behaviour (3.5 hrs); learning process (3.5 hrs) and human behaviour analysis by video role play (12.5 hrs)

374

Improving aviation instruction

CRM/ programme dev

E/94

Inst

text

Paper presented to the 21st Western European Association for Aviation Psy

Telfer, R. (1994)

355

Instructor and Check Pilot Training

CRM/ programme dev

E/87

Inst

text

IATA

IATA, (1987) Instructor and Check Pilot Training.

Nine airlines describe their training methods

317

Introduction to training systems

CRM/ programme dev

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Roscoe, S.N., Jensen, R.S. and Gawron, V.J.

see main entry under The Pilot's Manual of Medical Certification

pp 173-181 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

373

Aviation instruction and training.

CRM/ programme dev+

E/93

Inst

text

Aldershot: Ashgate.

Telfer, R. (1993)

Sections on HF training by Bent, Somerville and Mellor (Cathay Pacific); Wilkinson (Qantas); Maurino (ICAO) and Johnstone (Aer Lingus) plus others on instructional effectiveness and assessment

85

Aviation Psychology Symposium April 1993

CRM/ programme dev+

E/93

-

NTSC

ICAO Montreal

CRM Workshop titled *CRM Programme Development: Defining the State of the Art*.

363

Definition of Alaskan Aviation Training requirements. Final Report.

CRM/ programme dev+

E/82

Inst

text

American Airlines Training Corporation. Dallas/Fort Worth, TX. ED223776.

Mitchell, M.K. at al. (1982)

405

Examines design of HF training

CRM/ programme dev+

E/93

Dev

periodical

ICAO Journal (1993) Human Factors in Aviation

401

Human Factors and CRM Workshop Report - in Towards 2000 - Future Directions and New Solutions. Pr

CRM/ programme dev+

E/93

Dev

text

Provides workshop recommendations for design of HF for ab initio students.

Helmreich, R., and Alston, N. (1993)

407

Human factors training seminar/workshop - an overview.

CRM/ programme dev+

E/93

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Colu

Johnston, N. (1991)

Deals with major problems: training techniques, materials, integration into ground and flying syllabi. Suggests value of simulations, scenarios, videos, case studies, role plays; training for rapid situational evaluation; developing mental models; testing

362

College Level Aviation Curriculum Development

CRM/ programme dev/ curriculum

E/90

Inst

text

Grand valley State University. ED319943

Mattson, B (1990)

380

Demonstration Aids for Aviation Education.

CRM/ programme dev/ curriculum/ resources

E/

Inst

text

FAA DOT. Washington, DC. ED249048.

Williams, D. and Hickson, C.

352

A tool for evaluating student-pilot performace during instrument flight training.

CRM/ programme dev/ evaluation+

E/93

Inst

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Hampton, S., Moroney, W.F., Kirton, T., and Biers, D.W. (1993)

Provides a performance evaluation form designed to use with FAA flight test standards for , plus examples of US Navy, USAF and ERAU evaluation forms

434

An adaptive private pilot certification exam.

CRM/ programme dev/ evaluation

E/82

Dev

periodical

Aviation, space and environmental medicine. 53, 10. 992-5

Trollip, S.R. and Anderson, R.I. (1982)

May have application to testing

87

Crew Observable Behaviours (UAL Flt.723)

CRM/ programme dev/ evaluation/ behaviour

E/

-

NTSC

40:00:00

NASA/UT Capt. Roy Butler

0101-512-480-0036

behaviours

0101-512-480-0234

United Air Lines

Proprietary

NASA/UT tape I-44. Please contact Loftwork (+44 (0)1293-783232) before contacting NASA or UAL The phone numbers given here are for NASA/UT Capt. Roy Butler who originally referenced the tapes. You may be able to get current background and sourcing info. from Bill Hamman, UAL LOFT specialist, at 001-303-780-5238..

88

Crew Observable Behaviours

CRM/ programme dev/ evaluation/ behaviour

E/

-

NTSC

01:15:00

N. Komich/USAir Shuttle

0101-508-927-9566

behaviours

Dr. Bob Gennett

N. Komich/USAir Shuttle

Contact N. Komich/AALPA

*Dr. Gennett is an excellent speaker with a good delivery of a good message. Though a little dry and technical at the beginning, this tape is very well received by line pilots.*

86

Evaluating Technical and Human Factors Skills in a LOFT

CRM/ programme dev/ evaluation+

E/92

-

NTSC

24.3

NATCO, USA, Chuck Woods (ff)

0101 (612) 727-4880

Simulator Scenarios

NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

Personality/attitude

00.00-08.35 Crew Briefing

391

FAA Human Performance Assessment Initiatives

CRM/ programme dev/ evaluation

E/96

-

url

http://www/.faa.gov/aar/human-factors/resint95/hum-perf/hpa-menu.htm

FAA

RPH/Loftwork

Open WWW

FAA Welcome page

Submenu from FAA HF main menu/welcome page dealing with initatives on research into assessment of human performance.

416

Flight performance measurement utilizing a figure of merit form.

CRM/ programme dev/ evaluation+

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Mosier, K.L. and Zacharias, G.L. (1993)

Idea of *windows of opportunity* for testing may apply to

402

Getting test items to measure knowledge at the level of complexity which licensing authorities desir

CRM/ programme dev/ evaluation+

E/91

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Col

Hunt, G.F. (1991)

Looks at licensing traditions of CAA in Uk; Faa in USA and ATD in NZ

089L

HOI-3 Cockpit Resource Management""

CRM/ programme dev/ evaluation context+

IE/93

-

VHS/UMATIC

l3 mins

M. Ralli/Alitalia

39(0) 6-65635734

training transfer

39(0) 6-65011596

Alitalia, CSV-FCO, Flight Safety Dept.

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series Human Operational Interface" (All HOI series)"

General recap of the homonymous seminar issues emphasizing need to transfer the acquired set of knowledge to line operation. In Italian (Video cartels in English). All HOI Videos come complete with a recap script and instructor guide. They require skilled HF instructor to manage sessions since interruptions and discussions are solicited in the videos.

386

Human factors in general aviation

CRM/ programme dev/ evaluation+

E/93

Dev

text

Human Factors Digest. No.9. Montreal: ICAO. A40-44

Campbell, R.D. (1993)

Points out the importance of testing that will indicate how pilots really operate: not just on the day of the check. Advpocates follow-up training; easily understood resources for instructor; and inclusion in all initial instructor courses and refreshers

316

Reliable, objective flight checks.

CRM/ programme dev/ evaluation

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Roscoe, S.N. and Childs, J.M.

see main entry under The Pilot's Manual of Medical Certification

pp 145-158 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

430

Self-analysis of LOFT as a strategy for learning CRM in undegraduate flight training

CRM/ programme dev/ evaluation/ LOFT+

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Smith, G.M. (1993)

Use of learning tools and learning tasks for self analysis by trainees

90

Advanced Qualification Programme

CRM/ programme dev/ formal methods

-

NTSC

13:40

NASA/UT, Capt. Roy Butler

0101-512-480-0036

AQP

0101-512-480-0234

FAA

Open

UT Tape 111-8. Note: Dr Tom Longridge (FAA AFS230) warns that this is dated material. See other entries under Regulation/FAA/AQP.

377

Aviation Pilot Training I and II. Task Analyses.

CRM/ programme dev/ formal methods/ task analysis

E/90

Inst

text

Virginia Vocational Curriculum Center, Henrico County Public Schools, Glen

Upchurch, R (1990)

369

Transfer of simulated instrument training to instrument and contact flight.

CRM/ programme dev/ formal methods/ skill transfer

E/91

Inst

periodical

International journal of aviation psychology. 1, 3. 219-229

Pfeiffer, M.G., Horey, J.D., and Butrimas, S.K. (1991)

Learning rates differ but transfer as effective

422

Cockpit crises and decision making: implications for pilot training

CRM/ programme dev/ skill transfer+

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vo

Pettit, M.A. (1993)

Importance of situational awareness and an *accurate assessment of reality* in pilot training, using simulators

436

The instructional design of simulation systems for skills training in the Australian defence force.

CRM/ programme dev/ skill transfer

E/91

Dev

text

Canberra: Australian Government Publishing Service.

Wallace, P.R. (1991)

Details an incremental skill transfer model which was developed and tested. May be a useful basis for the design of computer simulations for use in HF training

399

A good flight lesson

CRM/ programme dev/ trainer

E/89

Dev

periodical

Flight Training October, 30-31.

Gwinn, D. (1989)

Some personal elements of effective flight instruction

433

A training program for airline line instructors.

CRM/ programme dev/ trainer+

E/91

Dev

text

Proceedings of the 6th International Symposium on Aviation Psychology. Col

Telfer, R. and Bent, J. (1991)

Adaptation of lay-out of presenter manual for flight instructor manual: headings of syllabus; visual aids; cues; script/explanation; assessment, etc

94

A-320 CRM LOFT's

CRM/ programme dev/ trainer training+

E/92

-

NTSC

24.4

NATCO USA, Chuck Woods

0101 (612) 727-4880

Simulator Scenarios

Commercial via NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

Debrief available CRM # 409 A

Training tape for LOFT facilitators. Shows Instructor administering and A-320 LOFT during which the crew must deal with a sick passenger. Emphasis is placed on different methods of marking the tape for review in the debrief. A second version demonstrates the problems an instructor can create for him/herself by deviating for the LOFT script.

106

Brian Says, I'm the Captain

CRM/ programme dev/ trainer training+

E/

-

NTSC

12:20

NASA/UT Crew Performance/Roy Butler

0101-512-480-0036

delegation, communication

0101-901-369-3960

Fedex/Capt.Steve Harden, 0101-901-369-2365

Proprietary, held by Fedex Flight Training.

Fedex Check Airman vignettes generally.

Research viewing only. Contact Loftwork (+44 (0)1293-783232) for more info., or Fedex Flight Training. Commercial use prohibited.

414

Coaches Guide to Sport Psychology.

CRM/ programme dev/ trainer

E/87

Dev

text

Champaign, Il: Human Kinetics Publishers. Box 5076 Champaign. 618-5076 ED

Martens, R (1987)

103

CRM Evaluator Training

CRM/ programme dev/ trainer training+

E/

7

NTSC

30

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

0101-508-927-9566

leadership, assertiveness, team development

Airbus Industrie

N. Komich/USAir Shuttle

Via Airbus, or N. Komich

Three depictions of the same scenario in which the captain acts in three different ways (hard-nosed, so-so and great). An excellent teaching tool for both the evaluator and the line pilot.

107L

CRM 3 - Check Airman Seminar

CRM/ programme dev/ trainer training+

E/

-

NTSC

l:05:00

NASA/UT Crew Performance/Roy Butler; tape ll-25

0101-901-369-2365

delegation, communication

0101-901-369-3960

Fedex/Capt.Steve Harden, 0101-901-369-2365

Proprietary, held by Fedex Flight Training.

Fedex Check Airman vignettes generally.

Research viewing only, commercial use strictly prohibited. Contact Loftwork (+44 (0)1293-783232) for more info, or Fedex Flight Training.

91

Facilitated/Instructed CRM LOFT Debriefs

CRM/ programme dev/ trainer training+

E/94

-

NTSC

20.4

NATCO, USA. Chuck Woods (ff)

0101 (612) 727-4880

debrief (techniques)

NATCO, USA.

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

This is the debrief of the A320 LOFT

LOFT Facilitator demonstrates the diffirence between facilitative and instructional systems of debriefing a CRM LOFT.

102L

FC-1 Basic Knowledge I - specific professional skills""

CRM/ programme dev/ trainer training

I/94

-

VHS/UMATIC

25 mins.

M. Ralli/Alitalia and Loftwork

39(0)6-65635734

skill performance

39(0)6-65011596

Alitalia CSV-FCO Flight Safety Department

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series Check-Airmen Training" for the Human Operator"

Deals with observable crew members behaviours in the domains of Psychomotor Skills, Procedural Expertise, Judging and Deciding Ability. It is aimed to improve the check airmen culture on HF related matters. In Italian. Comes complete with an instructor guide based on the script. Requires a skilled HF instructor to manage sessions and following discussions

101L

FC-2 Basic Knowledge II - HF Related Risk Awareness""

CRM/ programme dev/ trainer training

I/94

-

VHS/UMATIC

6 minutes

M. Ralli/Alitalia and Loftwork

39 (0)6-65635734

39 (0)6-65011596

Alitalia CSV-FCO Flight Safety Department

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series Check-Airmen Training" for the Human Operator."

In Italian. Comes complete with and Instructor Guide based on the script. Requires a skilled HF instructor to manage the session and following discussions.

100L

FC-3 Basic Knowledge III - critical point of control and escape procedure"

CRM/ programme dev/ trainer training

I/94

VHS/UMATIC

l0 mins.

M. Ralli/Alitalia

39(0) 6-65635734

situational awareness and decision-making

39(0) 6-65011596

Alitalia CSV-FCO Flight Safety Department

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series Check-Airmen Training" for the Human Operator."

Emphasizes need of observing and enhancing crew awareness and gives

099L

FC11 Different Evaluation Contexts""

CRM/ programme dev/ trainer training

I/94

-

VHS/UMATIC

22 mins.

M. Ralli/Alitalia

39(0) 6-65635734

trainer training, behaviour markers

39(0) 6-65011596

Alitalia CSV-FCO, Flight Safety Department

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

Highlights the specific behavioural outcomes of different evaluation situations (sim. check ride, route check) as referred to the *skill-rule-knowledge* based observable behaviours. In Italian. Comes complete with and Instructor Guide based on the script. Requires a skilled HF Instructor to manage sessions and following discussions.

098L

FI-1 How the Mind Works""

CRM/ programme dev/ trainer training

I/85

-

VHS/UMATIC

9 mins.

M. Ralli/Alitalia

39(0) 6-65635734

perception

39(0) 6-65011596

Alitalia CSV-FCO Flight Safety Dept.

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series Flight Instructors Training" for Human Operators"

Groups audio-visual material for conducting perceptual experiments during the flight instructors formation training. In Italian (English version can be easily produced on request). Comes complete with Instructor Guide for conducting experiments and managing the following discussions of results.

92

Instructed/Facilitated CRM LOFT Briefs

CRM/ programme dev/ trainer training+

E/94

-

NTSC

6.52

NATCO, USA. Chuck Woods (ff)

0101 (612) 727-4880

briefing (technique)

NATCO, USA.

J. Brown

Commercial via NATCO, USA. Chuck Woods, price by negotiation

LOFT faciltator demonstrates the difference between instructional and facilitative CRN LOFT briefs.

413

Instructor pilot teaching behaviour and student stress in flight training.

CRM/ programme dev/ trainer+

E/81

Dev

periodical

Aviation, space and environmental medicine. 52, 10. 594-7.

Krahenbuhl, G.A. et al. (1981)

Importance of acceptance and praise as opposed to criticism

105L

It's Your Decision

CRM/ programme dev/ trainer training

EF/91

8x

NTSC/PAL

19:50

HFG & Loftwork

+44 (0)1293-783232

decision-making, risk management, attitude

Transport Canada/J.P.Stewart/Fax 0101-613-990-1301

RPH/Loftwork

Non-proprietary

Covering decision-making for the Comprehensive Aviation Safety Officer course; for regional safety officer training at Transport Canada. PAL copies from Loftwork at cost (£35); uses single pilot and GA examples.

104

Loft Instructor Training

CRM/ programme dev/ trainer training+

E/

-

NTSC

40:00:00

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036

0101-512-480-0234

PanAm

Non-proprietary

See also Crew Performance - Good coordination (Britannia).

Access via Capt. Roy Butler, NASA UT. Ref Tape # II-25.

233

LOFT/LOS Briefing Pointers

CRM/ programme dev/ trainer training+

E/

-

text

W/Cdr. P. Hemsley/RAF Personel & Training Cmd., RAF Innsworth

01452-712612

LOFT debrief

Aer Lingus, refer to Capt. Crios O'Cinnaide, Dublin Airport

Proprietary

LOFT debrief

232

LOFT/LOS Debriefing Skills and Techniques

CRM/ programme dev/ trainer training+

E/

-

text

W/Cdr. P. Hemsley/RAF Personel & Training Cmd., RAF Innsworth

01452-712612

LOFT debrief

Aer Lingus, refer to Capt. Crios O'Cinnaide, Dublinn Apt.

Proprietary

LOFT debrief

095L

LOS-l Observing Crew Behaviour" (l)"

CRM/ programme dev/ trainer training+

I/92

-

VHS/UMATIC

34:00:00

M. Ralli

39 (0) 6-65635734

leadership, LOFT/LOS

+39 (0) 6-650ll596

Alitalia CSV-FCO Flight Safety Dept.

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series LOS for Human Operational Interface Programme""

Samples of crew conflict interactions (2-crew MD-11). Used during early facilitator training along with *real* LOS videos. Italian.

096L

LOS-2 Observing Crew Behaviour" (2)"

CRM/ Programme dev/ trainer training+

I/92

-

VHS/UMATIC

9 mins.

M. Ralli

39(0) 6-65635734

+39 (0) 6-65011596

Alitalia CSV-FCO Flight Safety Dept.

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series LOS for Human Operational Interface Programme""

Illustrates the LOS methodology and the expected behaviour on the parts of both crew and facilitator. Available in Italian and English. Used during early facilitators training and as introductory video in the LOS briefings.

097L

LOS-3 Rules of the Game""

CRM/ Programme dev/ trainer training

IE/93

-

VHS/UMATIC

9 mins.

M. Ralli/Alitalia

39(0) 6-65635734

LOFT/LOS, evaluation

+39 (0) 6-65011596

Alitalia CSV-FCO Flight Safety Dept.

M. Ralli/Alitalia

Commercial via M. Ralli/Alitalia

From the series LOS for Human Operational Interface Programme""

Illustrates the LOS methodology and the expected behaviour on the parts of both crew and facilitator. Available in Italian and English. Used during early facilitators training and as introductory video in the LOS briefings.

93

1993 Instructor Seminar DC-10 LOFT

CRM/ programme dev/ trainer training

E/92

-

NTSC

24

NATCO, USA. Chuck Woods

(612 ) 727-4880

teamwork

Commercial via NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA. Chuck Woods, price by negotiation

Loft scenarios

Crew exhibits textbook CRM skills while dealing with a cabin pressurisation problem, medical emergency, and out of service ILS.

375

The psychology of flight training.

CRM/ programme/ dev/ trainer

E/88

Inst

text

Ames; Iowa State University Press.

Telfer, R., and Biggs, J. (1988)

Process of learning; motivation; instructional methods; assessment

110

Crew/cabin coordination failure

CRM/ training integration/ cabin crew

E/

5

NTSC

10

N. Komich/USAir Shuttle/ email 102441.1130@compuserve.com

0101-508-927-9566

Teamwork; coordination, stress

N. Komich/USAir Shuttle

Contact N. Komich, 55 Middlebury Lane, Beverly, MA 01915-1373, U.S.A.

cabin integration

An excellent example of communication breakdown. It's a short leg with full service. F/A tells cockpit they need more time, cockpit attempts to provide it by slowing up and putting the gear down. F/A hears and figures they are on short final, starts heaving the dinner trays in the lav. It's good.*

108

Flight Attendant Briefings

CRM/ training integration/ cabin crew

E/

6

NTSC

various

NASA/UT, Capt. Roy Butler

0l0l-5l2-480-0036 (NASA)

training integration

0l0l-5l2-480-0234

Pan Am, Capt.Roy Butler

RPH/Loftwork

Non-proprietary

Dryden F-28

NASA/UT Tapes II-1 to II-8. Vignettes incl. *Sterile Cockpit*, *Happy Jack*, *Sour Purser*. Non proprietary.

356

Integrating human factors into ab-initio training.

CRM/ training integration+

E/93

Inst

text

Proceedings of the 22nd IATA technical conference on human factors. Montre

Iwase, K. (1993)

Decsribes the JAL course for incoming FO's, using young captains as instructors. 3 stages: airline operationsd and HF training; LOFT; crosscountry flights. 7 day course incorporated in composite model

109L

Pronti Sempre (Always be Prepared)

CRM/ training integration/ cabin crew

IE/85

-

VHS/UMATIC

26

M. Ralli/Alitalia and Loftwork

-36357

training integration, EOP

-12213

Alitalia, CSV-FCO, Flight Safety Dept.

M. Ralli/Alitalia

Commercial, via Alitalia

Comprehensive review of basic philosophies and practice of required behaviour of cabin assistants in emergency situations.

111

HCI Bibliography

Data/ bibliography

E/94

MAC or DOS

Ohio State

Internet

Human Computer Interaction Literature

Ohio State

Open

This is an on-line bibliographic database on human computer interaction. As of March 1994 the resource had grown to more than 9100 entries occupying more than 10mB. It includes entries with title, author, date, pages, publication, keywords... This is an on-line database but not an online service. To use the bibliography you must obtain a copy of the files and use your own software tools (e.g. WAIS, Gopher, Refer) on your system. You can do this via ftp on Internet - login to archive.cis.ohio-state.edu (Inet ID 128.148.8.52) as *anonymous* using your Inet account name as password. Obtain the files from directory *pub/hcibib*.

329L

Progressive Literature Review

Data/ bibliography

E/

8

text

app. 32 pages

Transport Canada, Capt. Jim King

Human factors resources

Transport Canada: contact Capt. Jim King, email: 74103.2067@compuserve.com

author

Public domain - from Transport Canada

*The literature search was based on manual and computer-based searches into the Human Factors literature of the past two decades.*

372

Teacher's Guide to Aviation Education Resources. (1985)

Data/ bibliography

E/85

Inst

text

FAA DOT.Washington DC ED255382

001L

Human Factors Group CRM Resource database

Data/ bibliography+

E/96

-

Windows

490 records

Loftwork

+44 (0)1293-783232

CRM resource database

RAeS Human Factors Group and Loftwork Ltd.

RPH/Loftwork

Commercial, from £35 (USD$50) plus VAT and P&P as applicable, depending on format & software.

Loftwork email: LOFTwork@compuserve.com

Status: Revision 6.11 07/10/97-A ------- WARRANTY: This is a research bibliography. Contents are cited as submitted by contributors. Software is distributed on a non-profit basis and support for proprietary software where supplied is available from the original supplier. The owners of the database content, the Human Factors Group of the Royal Aeronautical Society and Loftwork Ltd., therefore disclaim any and all warranties, express or implied, including fitness for use, merchantability or of any other nature, to the maximum extent permitted by law.

14

DFW Delta B727 '88

Data/ CVR Transcript

E/88

-

text

Loftwork

+44 (0)1293-783232

NTSB

See Comment on same accident.

NTSB DCA-86-MA-072. CVR Transcript from Delta accident DFW August 3l l988.

15

Detroit Metro Wayne NW DC-9 '87

Data/ CVR Transcript

E/87

-

text

Loftwork

+44 (0)1293-783232

SOP

+44 (0)127389l0l9

See Accident comment for same accident.

16/08/87: All routine until the stall warnings after rotation.

16

Washington Air Florida B737 '82

Data/ CVR Transcript

E/82

8

text

Loftwork ~

+44 (0)1293-783232

Decision making, assertiveness

+44 (0)127389l0l9

RPH

Accident comment for same accident

NTSB DCA 82-AA-011. Crew discussed the wing ice load, the problems with de-ice, and length of time standing, commented on wrong feel during takeoff run well before V1, but took no preventive action. Interesting if depressing reading.

113L

IATA Incident Database

Data/ database

E/

data

HFG/Loftwork

+44 (0)1293-783232

Human Error

IATA/Mr. R. Woodhouse, Flt Ops. Services, 2000 Peel St., Montreal Canada H3A 2R4

RPH/Loftwork

Commercial, contact Bob Woodhouse 0101-514-844-6311 or Business SImulation, +44(0)1892-863105

About 2500 reports from IATA member airlines so far entered (of 4,040 available). Catalogued by Human failure type and ATA chapter/topic. Uses Cardbox Plus dbms from Business Simulation ltd. and allows multiple condition sort/report/extract etc. For most incident types, this provides a far more extensive listing than, e.g., ASRS or CHIRP. Cardbox Plus itself is about £350 single-user

112

IATA Terrain & Obstacle Database

Data/ database

E/

data

IATA/Flt. Ops. Serv.

+1-514-844-6311 x 3467

Safety/environment

-8084

IATA/Mr. Mark E. McCanna, Flt Ops. Services, 2000 Peel St., Montreal Canada H3A 2R4

Commercial, contact Mr. McCanna, BBS +1-514-844-2149, INET mm@cam.org

Airport and obstacle data for over 1000 airports, incl. Airworthiness Directives Info., MMEL, MMEL draft docs., etc. Supported actively by major carriers and continuously updated. Access via ordinary phone modem. Subscriber cost $200US/mo IATA members, $300USD/mo non-member airlines. Connection time free, per file download cost of $2 to $4 US.

114L

DAL DFW FLT l9l Ll0ll 08-02-85

Data/ FDR/ accident/ Ll0ll

/92

ASC11

40kb typ.

CRM Group & Loftwork

+44 (0)1293-783232

Accident parameter data

CRM Group and Loftwork

RPH/Loftwork

Digital data dump. Used for proof-of-concept for redisplay of accident data on digital debrief system. Public domain data, available from Loftwork at cost.

115L

MAN-001/EDI-001/...

Data/ FDR/ B767

l99l

ASCII

40kb typ.

Loftwork

+44 (0)1293-783232

Proprietary data. Disidintified digital data dump, normal paired turnarounds for various UK airfields. SOP, no abnormal parameters.

398

Air Transport Association - Airline Net Links

Data/ URL

E/96

-

url

http://www.air-transport.org/net-1.htm

ATA

RPH/loftwork

Open WWW

387

FAA Human Factors

Data/ URL

E/96

-

url

http://www/faa/gov/aar/human-factors/welcome.htm

FAA

RPH/Loftwork

Open WWW

The main topic and welcome page for FAA HF.

439

FAA Human Factors Research Application Projects

Data/ URL

E/96

-

url

http://www/faa/gov/aar/human-factors/welcome.htm

330

FAA National plan: organizational imperatives

Data/ URL

E/96

-

url

http://www:/faa.gov/aar/human-factors/resint95/resint95.htm

FAA

RPH/Loftwork

Open WWW

One of the submenu pages fro the FAA National Plan for Human Factors, this one dealing with organisational imperatives for applying research results.

456

ICAO Databases - gopher text file

Data/ URL

E/96

-

url

gopher://gopher.undp.org:70/00/unearth/organisations/icao/databases

ICAO

RPH/Loftwork

Open WWW

FAA Human Factors, NASA Office of Aeronautics

A text listing of databases.

404

NASA General Aviation Web Site

Data/ URL

E/96

-

url

See notes

NASA

RPH/Loftwork

Open WWW

http://www.landings.com/aviation.html

418

NASA Office of Aeronautics: Human Factors

Data/ URL

E/96

-

url

http://olias.arc.nasa.gov/

NASA

RPH/Loftwork

Open WWW

NASA Human Factors Main page. Topic listings and bookmark locations of research programmes. (Very artistic page layout if a bit large.) -- RPH

441

NASA Organisation

Data/ URL

E/96

-

url

http://www.nasa.gov/hqpao/nasa_subjectpage.html

RPH/Loftwork

Open WWW

Directory of sites and topics.

196

Office of Aeronautics: Human factors Research Programmes

Data/ URL

E/96

-

url

http://olias.arc.nasa.gov/groups.html

465

Research Development and Human Factors Lab Information Page

Data/ URL

E/96

-

url

http://www.tc.faa.gov/hfl/hfl.mtl

FAA

RPH/Loftwork

Open WWW

FAA R&D Lab project descriptions and bookmarks

435

The NASA Hompage

Data/ URL

E/96

-

url

http://www.nasa.gov/

NASA

RPH/Loftwork

Open WWW

Primary web page for NASA, useful links to staff lists/email addresses and locations. Not all locations currently listed (e.g. as of May '96, NASA/UT was not shown).

120

DC-9 Right Hydraulic Failure (Revised)

LOFT/ scenario

E/92

NTSC

36.35

NATCO, USA. Chuck Woods

0101 (612) 727-4880

Simulator Scenarios

NATCO, USA.

Commercial via NATCO, USA. Chuck Woods, Price by negotiation

LOFT scenarios

00.00-13.00 Version 1.

121

Good Communications

LOFT/ scenario

E/

NTSC

NASA/UT

001-214-904-5200

communications

Southwest Airlines (8TC) - Flight Training Center, 2700 Love Field Drive, Dallas TX 75235

Proprietary

Concepts/understanding/communicatio

NASA/UT holding not reviewed; no formal contact but try Joe Marott at the Flight Training Centre

118

High Performance Approach

LOFT/ scenario

E/

PAL

Capt. G. Freeman, Britannia

+44 (0)1582-424155

facilitator training, debrief

Britannia

Proprietary

1993 Instructor Seminar (NWA)

Near-perfect approach used to help facilitators recognise and praise strong points in crew performance

117L

Low Performance Approach

LOFT/ scenario

E/

PAL

20:00

Loftwork or Capt. G. Freeman, Britannia

+44 (0)1582-424155

facilitator training, debrief

Britannia

RPH/Loftwork

Proprietary

1993 Instructor Seminar (NWA)

Low performance LOFT in which poor communication, delegation and coordination combined with lack of PNF assertiveness result in late realisation of an emergency. *It was disturbingly easy to make* said the Captain later.

116L

MAC 249 - What Are Your Intentions

LOFT/ scenario

E/

7x

NTSC

45:00:00

Loftwork, ISPRA, AerLingus, Bristow

+44 (0)1293-783232

decision making, delegation, comms

+44 (0)1293-783232

USAF, PIN Af 607704, Mr. Surace, JVIA, 01-717-895-7439

RPH/Loftwork

Proprietary, available to friendly airforces

Describes a MAC flight from McMurdo to New Zealand which has to deal with undefined main gear damage too severe to allow retraction, departure conditions which prevent a 180, and fuel/airspeed/altitude juggling to get to the preferred destination. Example of what USAF MAC considers excellent CRM skills in practice.

122

Taxi (Poor Communications) No.1

LOFT/ scenario

E/

NTSC

NASA/UT

001-214-904-5200

communications

Southwest Airlines (8TC) - Flight Training Center, 2700 Love Field Drive, Dallas TX 75235

Proprietary

Concepts/understanding/communicatio

NASA/UT holding not reviewed; no formal contact but try Joe Marott at the Flight Training Centre

123

Taxi (Poor Comunnications) No. 2

LOFT/ scenario

E/

NTSC

NASA/UT

001-214-904-5200

communications

Southwest Airlines (8TC) - Flight Training Center, 2700 Love Field Drive, Dallas TX 75235

Proprietary

Concepts/understanding/communicatio

NASA/UT holding not reviewed; no formal contact but try Joe Marott at the Flight Training Centre

119

1993 Instructor Seminar B-727

LOFT/ scenario

E/92

-

NTSC

39.4

NATCO, Chuck Woods

0101 (612) 727-4880

Simulator Scenarios

NATCO, USA

J. Brown/NWA

Commercial via NATCO, USA Chuck Woods. Price by negotiation

Brief/debrief of LOFT NATCO CRM # 414 A-E; trainer training

B-727 LOFT. Despite his misgivings about their fuel situation, first officer goes along with crew decisions not to take a delay to load extra fuel and to cruise at FL 230 to avoid turbulence. After and A-system hydraulic failure, thunderstorms force a missed approach. Dispatch suggests diversion to Milwaukee rather than the flight's filed alternate. After declaring and emergency, the crew lands at Milwaukee. Ref NWA #0045

144

Aeroformation Scenarios (Flight Safety)

LOFT/ scenario/ example

EF/

-

NTSC

23:00

NASA/UT Capt.Roy Butler

0l0l-5l2-480-0036 (NASA)

0l0l-5l2-480 0234

Flight Safety, Mr. Doug Schwartz, 0101-713-644-1521

Proprietary

UT Tape l-48 Please contact Loftwork (+44 (0)1293-783232) before contacting NASA or Aeroformation.

142

All's Well That Goes Well (A310 vignette)

LOFT/ scenario/ example

E/

-

NTSC

06:04

NASA/UT Crew Performance/Roy Butler; tape 1-23

0101-512-480-0036 (NASA)

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

Open

PanAm vignette. Non-proprietary, probably available at cost. Please contact Loftwork (+44 (0)1293-783232) before calling NASA to see if local PAL copies are available.

143

Approach - Poor (LOFT Training)

LOFT/ scenario/ example

E/

-

NTSC

04:29

NASA/UT Crew Performance/Roy Butler

0101-5l2-480-0036 (NASA)

communications

0101-512-480-0234

NASA UT/Southwest

Non-proprietary

Trainer training, other Low-perf examples

Access via Capt. Roy Butler, NASA UT. Ref Tape # I-28.

124

BAe 146 4-engine roll-back at altitude

LOFT/ scenario/ example

E/

7

Harry Holling, Ansett Australia

positive CRM, cabin integration, debrief

Harry Holling, Ansett Australia

unknown

cabin integration, MAC249

Described as an example of positive CRM behaviours:

139L

Bill, Bill! No.1 (A310 vignette)

LOFT/ scenario/ example

E/

x

NTSC

06:08

HFG/Loftwork and NASA/UT Crew Performance

0101-512-480-0036 (NASA)

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

RPH/Loftwork

Open

Also features in NWA #0044

Vignette showing poor delegation and teamwork. A310 Captain (handling) asks F.O. to deal with 3 or more activities simultaneously during engine out go-around, apparently without noticing FO's frantic efforts. Reference copy is poor quality.

136L

Bill, Bill! No.2 (A310 vignette)

LOFT/ scenario/ example

E/

6x

NTSC

05:36

Loftwork

+44 (0)293-783232

Resource delegation

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

RPH/Loftwork

Open

Captain flying progressively delegates Non-proprietary, probably available at cost. Please contact Loftwork (+44 (0)1293-783232) before calling NASA. UT tape I-26

135

Bobby's Go-around

LOFT/ scenario/ example

E/

-

NTSC

10:00

NASA/UT Crew Performance/Roy Butler; tape 1-19

0101 (901) 369-2365

0101 (901) 369-3960

Fedex/Capt. Steve Harden; 0101-901-369-2365

Proprietary

Part of the FEDEX Check Airman Seminar. NASA UT Tape ref #I-17.

141

B737 LOFT , Eng.failure

LOFT/ scenario/ example

E/

-

NTSC

22:00

NASA/UT Crew Performance/Roy Butler tape 1-43

0101-512-480-0036 (NASA)

0101-512-480-0234

Continental; Capt. Russell Peck, 0101-713-821-6786

Proprietary

Line Check Airman Vignettes from Continental cld. be same material

Please contact Loftwork (+44 (0)1293-783232) before calling NASA or Continental.

137

Dave's Mutiny (vignette)

LOFT/ scenario/ example

E/

-

NTSC

05:22

NASA/UT Crew Performance/Roy Butler; tape 1-19

0101 (901) 369-2365

0101 (901) 369-3960

Fedex/Capt. Steve Harden; 0101-901-369-2365

Proprietary

Research viewing only. Please contact Loftwork (+44 (0)1293-783232) before calling NASA or Fedex. Fedex Check Airman Seminar video.

125

Flight attendant emergency briefing

LOFT/ scenario/ example

E/

7

NTSC

25:00:00

N. Komich/USAir Shuttle

001-508-927-9566

briefing, training integration, incapacitation

?

N. Komich

?

Papa India case study

*Pilot flight attendant debrief of a flight with an incapacitated captain. An excellent description of leadership from a subordinate crewmember.* Contact N. Komich for information on copyright holder and access.

130L

H-F Scenarios and vignettes

LOFT/ scenario/ example

E/

-

NTSC

various

NASA/UT; Capt.Roy Butler

0101-512-480-0036 (NASA)

CRM topics

0101-512-480-0234

Continental; Capt. Russell Peck, 0101-713-821-6786

Kay Richter/Continental Supv. HF

Commercial, $250 U.S. from Kay Richter, fax +01-713-233-8229

Vignettes ranging in length from 01:02 to 3:38 mins. UT Tape nos. 1 - l to 1- ll. Contains 'short vignettes w/cockpit crews in exaggerated enactments of crew situations with CRM emphasis'

479

Ketchikan, Alaska 727

LOFT/ scenario/ example

E/76?

7

NTSC

15:00

N. Komich/USAir Shuttle

001-508-927-9566

assertiveness, teamwork

United?

N. Komich

?

The recreation video reportedly cotains the following conversation:

227

Line Check Airman VignettesScenarios and vignettes

LOFT/ scenario/ example

E/

-

NTSC

various

Continental/Kay Richter, Supv. H-F.

CRM topics

01-713-233-8229

Continental; Capt. Russell Peck, 0101-713-821-6786

Kay Richter/Continental Supv. HF

Commercial, $250 U.S. from Kay Richter, fax +01-713-233-8229

Contains 'short vignettes w/cockpit crews with emphasis on LOFT/line CRM'

134

No Stuff Dave (B747 vignette)

LOFT/ scenario/ example

E/

-

NTSC

06:04

NASA/UT Crew Performance/Roy Butler; tape 1 - 20

0101-512-480-0036 (NASA)

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

Open

Non-proprietary, probably available at cost. Please contact Loftwork (+44 (0)1293-783232) before calling NASA to see if local PAL copies are available.

133

NWA DC-9 Hydraulic failure (3 parts)

LOFT/ scenario/ example

E/91

-

NTSC

36:35:00

NASA/UT Capt.Roy Butler; NATCO, NWA (ff)

0101-612-727-4880

attitude, asseretiveness, decision making

NATCO

J. Brown/NWA

Commercial via NATCO, Chuck Woods, P.O.A.

Personality/attitude

Simulator scenarios, three versions of problem with different crew behaviours:

140

Pre-departure Brief, Enroute Emergency

LOFT/ scenario/ example

E/

-

NTSC

11:17

NASA/UT Crew Performance

0101-512-480-0036 (NASA)

Briefing, teamwork

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

Open

NASA/UT Tape Ref #I-21.

131

Predeparture brief, enroute emergency (B727 vignette)

LOFT/ scenario/ example

E/

-

NTSC

11:17

NASA/UT Crew Performance/Roy Butler; tape 1-21

0101-512-480-0036 (NASA)

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT

Open

PanAm vignette. Non-proprietary, probably available at cost. Please contact Loftwork (+44 (0)1293-783232) before calling NASA to see if local PAL copies are available.

132

Rusty Saves the Day (vignette)

LOFT/ scenario/ example

E/

-

NTSC

09:16

NASA/UT Crew Performance/Roy Butler; tape 1-18

0101 (901) 369-2365

0101-901-369-3960

Fedex/Capt.Steve Harden, 0101-901-369-2365

Proprietary

Fedex Check Airman Seminar video. Proprietary. Research viewing only. Please contact Loftwork (+44 (0)1293-783232) before calling NASA or Fedex.

129

Terrible Tom (B727 vignette)

LOFT/ scenario/ example

E/

-

NTSC

11:12

NASA/UT Crew Performance/Roy Butler; tape I - 22

0101-512-480-0036 (NASA)

0101-512-480-0234

PanAm; Capt.Roy Butler, NASA/UT.

Open

PanAm vignette. Non-proprietary, probably available at cost. Please contact

127

UAL Training - LOFT 2

LOFT/ scenario/ example

E/

-

NTSC

NASA/UT Capt.Roy Butler

0101-512-480-0036 (NASA)

0101-512-480-0234

UAL

Proprietary

UT Tape 1 - 46. Proprietary. Please contact Loftwork (0293-783232) before contacting NASA or UAL.

128

UAL Training - LOFT 1

LOFT/ scenario/ example

E/

-

NTSC

NASA/UT Capt.Roy Butler

0101-512-480-0036 (NASA)

0101-512-480-0234

UAL

Proprietary.

UT Tape 1 - 45. Please contact Loftwork (+44 (0)1293-783232) before contacting NASA or UAL.

138

747 Vignettes

LOFT/ scenario/ example

E/

-

PAL

British Airways

+44 (0)181 562-5752

CRM topics

British Airways, R. Beale Flt. Ops Training & Dev. ~

Proprietary

Other LOFT examples

In-house examples, not for external use.

342

Pilots, Personality and Performance.

Personality

E/91

Inst

text

New York: Quorum Books.

Deitz, S.R. and Thoms, W.E. (1991)

170

The People Problem - Parts 1 and 2" - Not on my edition of the database."

Personality/ attitude/ assertiveness

E/93

7

PAL

L. Benn, London Guildhall University

+44 (0)1582-424155

assertiveness, cockpit gradient

Britannia, Capt. Graham Freeman

L. Benn, London Guildhall Univ.

Contact Britannia: +44 (0)1582-424155

L. Benn (London Guildhall Univ.):

168

Assertiveness With Respect

Personality/ attitude/ assertiveness

E/93

-

NTSC

2.05

NATCO, USA. Cuck Woods

0101 (612) 727-4880

Miscellaneous CRM

NATCO, USA.

J. Brown/NWA

NATCO, USA. Chuck Woods, price by negotiation

First officer expresses concern over an MEL item (2 versions).

395

Becoming a captain - personality development by non-technical training and education.

Personality/ attitudes

E/90

Dev

text

ICAO Circular No. 4 - Proceedings of the ICAO Human Factors Seminar, Lenin

Droog, A. (1990)

Integration of technical and non-technical training in KLM training school

354

Cockpit resource management: exploring the attitude-performance linkage.

Personality/ attitude

E/86

Inst

text

Paper presented to the #rd Symposium on Aviation Psychology, Columbus, Ohio

Helmreich, R.L., Foushee, H.C., Benson, R., and Russini, W.(1986)

Attitudes as significant predictors of behavior

378

Failing aviator syndrome: a case history.

Personality/ attitude/ hazardous

E/89

Inst

periodical

Aviation, space and environmental medicine. 60,7. 89-91

Voge, V.M. (1989)

Characteristics of HF failure are risk taking, egocentric perfectionism, sociable extroversion

169L

Hazardous attitudes

Personality/ attitude/ hazardous

E/

7x

PAL

24

CRM Group & Loftwork; Austin Charles Assocs.

0428-654044

hazardous attitude, personality

0428-656881

Austin Charles Assocs.

Loftwork

Commercial, £695 from Austin Charles

See also It's Your Decision""

Five hazardous attitudes: Anti authority; impulsive; invincible; macho; defeatist. The video demonstrates, in detail, each of these attitudes and identifies their symptoms so that flight crews will recognise them in themselves and their colleagues and be able to take preventive action.. using simulated emergencies.

419

In Pursuit of Excellence, How to Win in Sport and Life Through Mental Training. 2nd Edition.

Personality/ attitude

E/90

Dev

text

Champaign, Il: Leisure Press, Dept. 513, Box 5076 Champaign, Il. 61825-507

Orlick, T. (1990)

446

Press-on-itis

Personality/ attitude/ hazardous

E/

5x

NTSC

22min.

Transport Canada

Transport Canada

Cases

260

Safety attitudes of a general aviation pilot population.

Personality/ attitude

E/82

PPL

text

Aviation, space and environmental medicine. 53, 12. 1227-1229.

Kinaszcuk, T., Dodge, R.E., and Mohler, S.R. (1982)

Less than 500 hours a hazard. Key areas are weight and balance, weather, survival preparedness, use of full runway on take off, and use of checklist.

415

The Mental Aspect of Athletics: The Effects of Mind's Influence on Athletic Achievement and Performa

Personality/ attitude

E/87

Dev

text

Exit Project, Indiana University at South Bend. ED 290708.

McCullough, D.D. (1987)

171

The Wrong Stuff

Personality/ attitude/ hazardous

E/86

9x

PAL

50

Cranfield A.P.U. or Cranfield U/Aeronautics/Prof. Ralph Anker

+44 (0)1234-750111 x 4604

automation, attitude, personality, risk

BBC Videos for Education and Training, Woodlands, 80 Wood Lane, London W12 0TT, England

RPH/Loftwork

Commercial, purchase for training use from BBC/Gerry Crutchley +44 (0)181-576-2541

Pilot personality flaws: UAL flt 173 Portland; BAE Manchester 1985 fire; Scandinavian DC10 N.Y Overhsoot reliance on autothrottle; automation issues; interviews with Green, Wiener, Lauber. Example LOFT and debrief for CRM skills, also some comment on CRM management implementation. Also on Cranfield CIT tape 106. From BBC £124.55.

482

To Be A Pilot

Personality/ attitude

EF/81

NTSC/PAL/SECAM

29mins

Ariane Information Inc.

001-514-349-0722

Attitude

same

Ariane Info

Ariane Info

ref AIAV013E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Drama aimed at developing a mature safety-consciousness among pilots at all levels of experience, suitable for an introduction on safe attitude when learning to fly

412

Using Mental Imagery to Enhance Athletic Performance.

Personality/ attitude

E/91

Dev

periodical

Strategies. 5 (2) 5-8. ED223776.

Kenitzer, R.F. and Briddell, W.B. (1991)

339

Pilot personality and crew coordination: implications for training and selection.

Personality/ evaluating personality

E/91

Inst

periodical

International journal of aviation psychology.

Chidester, T.R.,Helmreich, R.L.,Gregorich, S.E. and Geis, C.E. (1991)

Personality scales indicate attitude change after CRM training)

409

Human factors training for the new joint European (JAA) pilot licences.

Regulation/ JAA

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Johnston, A.N. (1993)

Details the JAA Human Performance and Limitations training syllabus and testing, with comments and criticisms. Used to form composite model.

483

Propstrike

Safety

EF/80

NTSC/PAL/SECAM

17 mins

Ariane Information Inc.

001-514-349-0722

health warning

same

Ariane Info

Ariane Info

ref AIAV013E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Film made from an existing sound slide presentation and updated, warns of dangers of rotating propellors and helicopter rotors. [ed note still one of the most common causes of fatality in aviation.]

172

Time to Stop Again

Safety/ brakes

E/

-

PAL

30 app.

Cranfield Univ./R. Anker

01234-750111x4604

brakes, tyres

Dunlop

RPH/Loftwork

Contact R. Anker

Brake operating conditions, cooling schedules, construction, hazards, tyre hazards etc. Cranfield College of Aeronautics tape 29

484

Flying the Mountains

Safety/ environmental

EF/82

NTSC/PAL/SECAM

21mins

Ariane Information Inc.

001-514-349-0722

mountain hazards

same

Ariane Info

Ariane Info

ref AIAV015E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Film made from an existing sound slide presentation and updated, warns of hazards of mountain flying

488

Living with Vortices

Safety/ environmental/ windshear

EF/

NTSC/PAL/SECAM

12 mins

Ariane Information Inc.

001-514-349-0722

wake turbulence

same

Ariane Info

Ariane Info

ref AIAV021E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Wake turbulence explained using computer graphics, recommended procedures for t/o and landing

481

Up In Smoke

Safety/ environmental

E/70

NTSC/PAL/SECAM

31mins

Ariane Information Inc.

001-514-349-0722

planning forest fire-fighting

same

Ariane Info

Ariane Info

ref AIAV012E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Forest-fire fighting in the mountains of British Columbia has been developed with the precision of a military operation. This film shows the whole pattern of attack, from the time smoke is sighted until the outbreak is under control, involving helicopters, water bombers, chemical-carrying a/c all coordinated with ground forces.

173

Volcanic Ash Avoidance

Safety/ environmental/ volcanic ash

EFS/93

7x

NTSC/PAL

33

ICAO/Cornelia Fischer

0101-514-285-8152

Decision making, stress, planning

0101-514-288-4772

ICAO Montreal, DSU, 1000 Sherbrooke St. W., Montreal H3A 2R2, Canada

RPH/Loftwork

Commercial; NTSC US$55, PAL $70 from ICAO Visual Development

ICAO Ref #V703, based on an earlier Boeing video. Impressive aerial footage of eruptions and ash clouds; summary of problem - location of active volcanos near intl. routes (Pacific ring of fire), ash description and unusual characteristics, interview with Capt. Eric Moody (4-engine flameout near Kuala Lumphur) avoidance problems (WX radar transparent), successful use of flight planning by Alaska Airways following Mt. Rainier eruption. Ash cloud avoidance procedures are

463

Toxic Smoke and Fumes

Safety/ fire

E/

5

NTSC

14 mins.

USAF

cabin fire, toxic smoke

Transport Canada

Air Canada DC9 cabin fire, 1983.

174

Safe Journey: the Work of the CAA

Safety/ history

E/

-

PAL

25:00:00

Cranfield University A.P.U./Dr. H. Muir

+44 (0)234-750111

History, safety services

UK Civial Aviation Authority

RPH/Loftwork

Non-proprietary, CAA copyright

DFW Delta B727 '88 Emergency services

Overview of CAA activities including various services - some interesting historical accident footage. PR flack, but some useful background information on the CAA role.

176

Helicopter Risk Management

Safety/ risk management

EF/91

-

NTSC/PAL

16:00

Loftwork

+44 (0)1293-783232

Safety culture, organisational safety

Transport Canada Systems Safety

RPH/Loftwork

Non-proprietary, may not be resold commercially

Risky Business, The Invisible HUD

Organisational safety and risk management for rotor wing operators. Available via Walter Peters, Transport Canada Safety Systems.

490

Helicopter Risk Management

Safety/ risk management

EF/90

NTSC/PAL/SECAM

16 mins

Ariane Information Inc.

001-514-349-0722

rotor wing ops.

same

Ariane Info

Ariane Info

ref AIAV026E, phone or email ariane@ariane-info.com. Price USD$100 NTSC, other formats USD$150

Risky Business

A dramatic simulation of the triangular relationship between the customer, helicopter operator and pilot. It shows the different pressures placed on the pilot and how the pilot can unnecessarily become the victim of the other two.

180L

HOI-4a Risk Perception""

Safety/ risk management

I/93

-

VHS/UMATIC

11:00

M. Ralli/Alitalia

-36357

Resource management, workload

-12207

Alitalia CSV-FCO, Flight Safety Dept.

M. Ralli/Alitalia

Commercial, via Capt. Ralli and Alitalia

From the series Human Operational Interface" (Can be viewed)"

Flight safety viewed as adequate perception of the available resources vs. task demands (ratio). *Critical points of control* and *escape procedure* as mental patterns to be acquired in order to cope with operational problems. In Italian, with English subtitles. All HOI Videos come with recap script and insrtructor guide. They require a skilled HF instructor to manage the session since interruptions and discussions are solicited in the video.

175L

IATA SAFA Committee video

Safety/ risk management

E/

5

NTSC

20:00 app.

Loftwork

+44 (0)1293-783232

organisational safety

IATA SAFA Ctte.

RPH/Loftwork

Non-proprietary, commercial for non-IATA operators

Produced by the IATA SAFA committee to introduce management to the risks involved in safety failures, including average cost of accidents, effect on insurance premiums, personal litigation against directors, effects on revenues etc.

177L

Risk of Ground Collision

Safety/ risk management

EF/91

-

NTSC/PAL

15:00

Loftwork

+44 (0)1293-783232

Safety culture, organisational safety

Transport Canada Systems Safety

RPH/Loftwork

Non-proprietary, may not be resold commercially

Risky Business, The Invisible HUD

Organisational aspects of ground collisions, cause factors, discussion. May be obtained through Walter Peters, Transport Canada Systems Safety.

178L

Risky Business

Safety/ risk management

EF/91

7

NTSC/PAL

07:00

Loftwork

+44 (0)1293-783232

Safety culture, organisational safety

Transport Canada Systems Safety

RPH/Loftwork

Non-proprietary, may not be resold commercially

Risky Business, The Invisible HUD

Fast-paced intro to human factors in aviation safety, for busy managers, used as a pre-interview mailshot by Canadian Regional Aviation Safety Officers. May be obtained through Walter Peters, Transport Canada Systems Safety

179L

Safety Business

Safety/ risk management

EF/91

7

NTSC/PAL

l7.28

Loftwork

+44 (0)1293-783232

Safety culture, organisational safety

Transport Canada Systems Safety

RPH/Loftwork

Non-proprietary, may not be resold commercially

Risky Business, The Invisible HUD

Describes the implementation of a safety programme and the role of the Coporate Aviation Safety Officer at *Avery Air*, a typical if fictional GA small operator. Useful info on business justification.

181

TWA B727 Bomb

Safety/ security

E/86

-

PAL

Cranfield U/Aeronautics/R. Anker

+44 (0)1234-750111x4604

Security

Contact R. Anker @ Cranfield

Cranfield U/Aeronautics Tape 105

182

Hijacking

Safety/ security/ hijacking

E/

PAL

Austin Charles

+44 (0)1428-654044

Hijack

Austin Charles

Austin Charles

Commercial, £995

This video shows a dramatic reconstruction of an inflight hijacking and covers such items as: maintaining self control, why passengers are moved around the cabin, why gash bags should be placed in the toilets, how to react if a hijacker enters into conversation with a crew member or passenger...suitable for both flight and cabin crew. Produced in association with DLH.

187

Cabin Fire Safety

Safety/ survivability/ fire

E/

-

PAL

Austin Charles

+44 (0)1428-654044

Fire

Austin Charles

Austin Charles

Commercial, £495

Austin Charles ref #AV4

183

Evacuation Trials with Water Spray

Safety/ survivability/ fire

E/

3

PAL

15

Cranfield U/A.P.U./Dr. Muir

+44 (0)1234-750111 x 5002

fire, smoke

UK CAA

RPH/Loftwork

Starts with R101 fire footage, then 707 fire research hull used for tests. Documents a study carried out by Cranfield on the effect of waterspray on cabin evacuations following earlier trials on evacuee behaviours and waterspray effects. Interesting, research orientation.

184

In the Unlikely Event

Safety/ survivability/ fire

E/81

-

PAL

50 app.

Cranfield U/Aeronautics/R. Anker

+44 (0)1234-750111 x 4604

fire, smoke

BBC

RPH/Loftwork

Contact Cranfield U/Aeronautics, or possibly BBC/Gerry Crutchley as elsewhere

Riyadh Saudia fire

Cranfield U/Aeronautics Tape 11.

186

In-Flight Fire Fighting

Safety/ survivability/ fire

E/

-

PAL

Austin Charles

+44 (0)1428-654044

Fire

Austin Charles

Austin Charles

Commercial, £595

Austin Charles ref #AV6

188

Manchester Air Disaster

Safety/ survivability/ fire

E/

-

PAL

Austin Charles

+44 (0)1428-654044

Fire

Austin Charles

Austin Charles

Commercial, £395

Austin Charles ref #AV1

185

The Burning Issue

Safety/ survivability/ fire

E/87

6

PAL

50

Cranfield U/Aeronautics/R. Anker

+44 (0)181-576-2541

fire, smoke

BBC

BBC

Commercial, £99 from BBC/Gerry Crutchley

Manchester 85

In an aircraft fire, the greatest danger is from smoke; a fact that was tragically proven at MAnchester Airport in 1985. This video addresses the question of what can be done to reduce the consequences of aircraft fire.

474

Cockpit Leadership and Followership Skills: Theoretical Perspectives and Trainign Guidelines.

text

97/E

7

printed

LOFTwork

followership, leadership, envisioning, motivation

FAA owns IP rights: Office of the Chief Scientific and Technical Advorisor

RPH

preliminary, obtain from Ministry of FLight Safety

353

Flight simulator training: a meta analysis.

Training technology

E/92

Inst

periodical

Military Psychology. 4, 2. 63-74

Hayes, R.T., Jacobs, J.W., Prince, C, and Sales, E. (1992)

Use of simulators more valuable than aircraft training alone

318

Simulator cockpit motion and the transfer of flight training.

Training technology

E/82

ATPL

text

Ames: Iowa State University, Press, 1980

Jacobs, R.S., and Roscoe, S.N.

see main entry under The Pilot's Manual of Medical Certification

pp 204-216 of Reinhart, R.O. (1982) -The pilot's manual of medical certification and health maintenance

189L

Cameras for LOFT video

Training technology/ video cameras

E/92

-

PAL

45:00:00

Loftwork

+44 (0)1293-783232

simulator video

Loftwork

RPH/Loftwork

Proprietary

Cameras for Simulators

Various CCD camera and lens combinations under sim lighting conditions from black to full dome and panel lighting. Visuals off throughout. CCD camera/lens speeds to 1 lux/F0.6.

190L

Cameras for Simulators

Training technology/ video cameras

E/92

-

NTSC

29:42:00

Loftwork and NASA/UT/Roy Butler

0101 (512) 480-0036 (NASA

simulator video

Fedex/Capt. Steve Harden

RPH/Loftwork

Proprietary

UT Tape II-7

425

FAA Virtual Environments Advanced Vision Lab

Training technology/ fidelity and cueing

E/96

-

url

http://www.tc.faa.gov/hfl/vr.html

synthetic vision, VR, visual cueing

FAA

RPH/Loftwork

Open WWW

FAA Human Factors

Research at the Advanced Vision Lab.

437

Imaging: A Select Bibliography.

Training technology/ device specification

E/85

Dev

text

ED262440.

Weaver, R.L. and Cottrell, H.W. (1985)

420

Optical variables as measures of performance during simulated flight

Training technology/ fidelity and cueing

E/92

Dev

text

Proceedings of the Human Factors Society 26th Annual Meeting. Seattle: Hu

Owen, D.H. and Warren, R. (1992)

Quality of flying determined by optical variables and invariants. Relationship between perception and action.

431

The effectiveness of using real-time Eye scanning for pilot training

Training technology/ LOFT support facilities

E/92

Dev

text

Proceedings of the Human Factors Society 26th Annual meeting. Seattle: Hu

Spady, A.A. et al (1992)

Feedback by video improved scan training.

432

The integration of visual simulation in beginning flight training.

Training technology/ fidelity and cueing

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Talleur, D.A., Lintern, G., and Ponder, J.R. (1993)

Necessary to have capability of teaching slipped X wind landings and to provide reference to ground

423

Use of part-task trainers in instrument flight training.

Training technology/ media qualification

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Vol

Phillips, S.I., Hulin, C.L. and Lamermayer, P.J. (1993)

For about 10% cost of conventional ground trainer, gained significantly better results than control group on

384

Imagery in aviation: pilot training

Training technology?

E/93

Dev

text

Proceedings of the 7th International Symposium on Aviation Psychology. Col

Bennett,A.S. (1993)

495

Sleep Thieves: An Eye-Opening Exploration into the Science and Mysteries of Sleep

Understanding/ concepts/ fatigue

E/

-

text

304 pages

Financial Post, June 1, 1996, p.30

Sleep, fatigue, sleep debt

Stanley Coren, from Free Press; Andrew Clark for Financial Post Bookstores, from Free Press

Clumsy, stupid, unhappy and dead. That is how we may end up should we insist on cheating sleep." The book covers a history of attitudes to sleep; practical ilustrations from sleep deprivation experiments; the cost of sleep debt on various segments of the population including pilots. Non academic, although Coren is a neuropsychologist and includes practical quizzes e.g. "How Large is Your Sleep Debt?""

Last Updated on 02/11/2001
By R.HEYBROEK