CRM/HF Reports and Papers of Interest

Notes:
(1) We recommend saving these files to disk rather than opening them online - some are quite large.
(2) All reproduction rights are reserved by the author(s). Information and papers presented here are not intended for sale or redistribution without written consent from their authors.
(3) Many of the presentations and papers provided below require Adobe Acrobat, a free document viewing application. This is available from:

How to Obtain Printed Proceedings

2. Conferences

Each conference entry is a link to a page dedicated to that conference and associated materials:

CRM and Altitude Bust, May 15, 1998
Team Performance and Human Factors, September 25, 1998
CRM/TRM and Ramp Safety, February 5, 1999
Disruptive Passengers, October 12, 1999
Situational Awareness and EFIS, February 23, 2000
Rail and Aviation Cross-Industry Conference, October 18, 2000
The Business Case for HF in Engineering, December 8, 2000
Incident Reporting and Human Factors Cross-Industry Conference, February 15, 2001
Situation Assessment and Decision Making, May 22-23, 2001
DisPAX2: Assault and Hijacking Workshop 2002, April 10, 2002
Fatigue in Aviation: Regulation and Practice, October 23, 2002
Working Hours and Fatigue in Aviation Maintenance, October 24-25, 2002
Error Mitigation, October 15, 2003
Two Conferences and a Workshop on Current Issues in CRM, April 30th, May 28th and May 26-27, 2004
Measuring Safety Culture in Aviation Maintenance,
Human Factors Training in Aviation Maintenance, November 4-5, 2004
Human Factors Training in Aviation Maintenance, November 4-5, 2004
Cabin Crew CRM Industry Forum, May 24, 2005
Risk Taking and Rule Breaking in Aviation Maintenance, October 18, 2005
Developing a Consistent Standard of CRMIE Ground Observations, January 26, 2006
Management of Human Factors Risk in Safety-Critical Industries, May 11, 2006
Flight Crew Training - Meeting Tomorrow's Challenges (programme only), October 17-18, 2006
Risk In Aviation Maintnenace, November 10, 2007
Human Factors - Making a Difference (Cranfield), October 8, 2008
Future Role of Cabin Crew (CAA LGW), January 29, 2009
Recognizing the Potential of HF Training in Rail & Aviation, May 21, 2009
Human Factors in Design for Systems Safety, July 09, 2009
Human Performance in in Rail & Aviation, May 21, 2009
Human Factors in Design for Systems Safety, July 09, 2009
Human Performance in Emergencies - Safety Management and Safety Planning Twinpack, April 28/29, 2010

3. Online Papers

3.1 Accreditation Focus Group

CAP737: This document contains guidance material on Crew Resource Management (CRM) for flight crew, CRM instructors and CRM examiners, including details of the UK CRMI/CRMIE accreditation scheme. Or see the CAA download page: http://www.caa.co.uk/application.aspx?catid=33&pagetype=65&appid=11&mode=detail&id=663

Standards Document 29: Guidance Notes for Accreditation Standards for CRM Instructors and CRM Instructor Examiners Description: In the early years of aviation the main cause of accidents was attributed to technical defects. However as the reliability of aircraft improved it became apparent that the proportion of accidents attributed to non technical causes was increasing. Crew Resource Management (CRM) was developed as a result of accident analysis and information from Flight Data and Voice Recorders which indicated that many accidents were caused by the flight crew responding inappropriately to a particular situation. see the CAA download page: http://www.caa.co.uk/application.aspx?catid=33&pagetype=65&appid=11&mode=detail&id=2523.

Guide to Performance Standards for Instructors - Long form. NOTE: This document is superceded by the previous documents and other more recent regulations. It is included for historical interest only.

3.2 CRM Focus Group
FAA's Developing Advanced Crew Resource Management (ACRM) Training (requires Acrobat Reader). N.B. This is a 500k ZIP file - download when you have sufficient bandwidth and time.
NOTECHS Workshop Position Paper (requires Acrobat Reader). 2001 Workshop at Swissair, attended by Bob Helmreich, Rhona Flin and others looking at the use of Behavioural Markers for assessing performance.
FAA's LOFT/LOS Debriefing and Facilitation by Key Dismukes et al.
Crew Resource Management, a paper on new directions for CRM in the UK by the HFG CRM Standing Group
CRM and "The Emperor's New Clothes", John A. Wise, Center for Aviation/Aerospace Research, Embry-Riddle Aeronautical University, Daytona Beach, Florida, USA. Presented at and in the Proceedings of The Third Global Flight Safety and Human Factors Symposium, Auckland, New Zealand 9-12 April 1996
NATS information including UK CAA CRM Advisories
Quality CRM - A Working Paper by the CRM Standing Group Situation Awareness definitions collected during the JAA ESSAI project. CRM Standards for Single Pilot Operators

3.3 Air Traffic Management/TRM
Defining TRM - a description of Team Resource Management principles and dimensions from the Spring 2000 Issue of Transmit, the GATCO Journal. Reproduced with permission. Requires Adobe Acrobat Reader.

3.4 General Topics
Human Error aand Safety Performance - A Paper on Internal Quality Management (IQM) by Hunter Kane Assocs.
Acceptable Errors - a report on the 1977 IATA Warsaw conference

4. Other Resources

JAR FCL Summary.DOC - a sumary of JAR FCL contents
Text From CAA AIC 114/1998 (Pink 178) 6 October: Flight Crew CRM Training Standards
Leadership Bibliography Short bibliography of publications on Leadership generally
HFACS Scott Shappell and Doug Wiegmann's "Human Factors Analysis and Classification System" (HFACS) allows you to look at preconditions or latent factors including personality traits and hazardous attitudes across operator and supervisory levels.
- free viewing application for Acrobat.PDF files

• Human Factors for Aerospace Leaders (28/05/98)