Human Factors Group

Two Seminars and a Workshop on Current Issues in Crew Resource Management

Day One – Assessment and Accreditation

April 30, 2004

Exam Room, CAA Aviation House

Regulation, principles, options, implementation, techniques, resources

 For CRMI/E, TRI/E, RETRE

 

           

Morning - Regulation of Assessment

09:00 – 09:30

Arrival and Registration

The full programme

09:30 – 09:45

Welcome and Opening Comments

Capt. Paddy Carver, Chairman RaeS HFG

09:45 – 10:15

CAP 737: Timescales and Issues in Effective Implementation

Capt. Peter Griffiths (CAA SRG) (TBC)

10:15 - 10:35

Acceptable Methodology and Standards

Carey Edwards (CRM Advisory Panel)

10:35 – 11:20

NOTECHS/JARTEL Principle and Practice of BM Application

Hans-Juergen Hoermann, PhD (Boeing Research & Technology Europe)

11:20 – 11:40

Break

11:40 – 12:20

From NOTECHS to a new system of observing behavioural markers as a basis for assessing pilots' performance at DLH

Capt. Harry Neb (DLH)

NOTECHS Usability Study

Hans-Juergen Hoermann, PhD (Boeing Research & Technology Europe)

12:20 – 12:35

Q&A

Speakers Panel

12:35 – 13:30

Luncheon

 

 

Afternoon: Assessment Implementation and Training Resources

13:30 – 14:15

Alternatives to NOTECHS – Validation and use

Capt. Karen Varney (CRM Manager, Thomas Cook Airlines)

14:15 – 15:00

Assessment Methodology Case Study (in absentia)

Capt. Lucio Polo (Alitalia)

14:15 – 15:00

Practical Issues in Evaluation

Proficiency Assessment Training System (PATS)

Capt. Simon Henderson (Emirates)

15:00 – 15:15

Break

15:15 – 16:00

Recurrent Training in Theory and Practice

Prof. Rhona Flin (University of Aberdeen)  

16:00 – 16:15

Q&A, Summary, Closing

Capt. Paddy Carver, (Chairman RaeS HFG)

 

 

 

Human Factors Group

Two Seminars and a Workshop on Current Issues in Crew Resource Management

Day Two – CRM Masterclass

May 28, 2004

Exam Room, CAA Aviation House

For CRMI/Es, CRM Developers, Applied Av Psych, HF Managers

 

Morning - Assessment Review and Issues

09:00 – 09:30

Arrival and Registration

09:30 – 09:35

Welcome and Opening Comments

Capt. Paddy Carver (Chairman RaeS HFG)

09:35 – 10:00

Recap from Assessment and Accreditation Seminar

Capt. Peter Griffiths (CAA SRG) (TBC)

Capt. Paddy Carver (CRM Advisory Panel)

10:00 - 10:30

Integrated Training and onboard security - testing

integrated procedures without overloading training resources 

Capt Mike Vivian (Deputy Head of Flight Operations Standards Department, CAA Safety regulation Division)

10:30 – 11:15

Instructor/Evaluator Workshop:  Scenario Scripting for Debrief  – Adapting training for changing conditions

(This presentation summarizes the full two-day workshop – see below)

Dr. Guy Smith (Ypsilon Associates)

Break

 

11:30 – 12:40

Scenario Scripting for Debrief (cont’d) – Adapting training for security conditions and skills development

12:40 – 13:00

Q&A

Speakers Panel

13:00 – 13:50

Luncheon

 

 

Afternoon: Debriefing Tools and Techniques

13:50 – 14:40

Assessing performance on complex scenarios – Decision-making and SA skills in the current security environment

MaryJo O’Connell Smith (Ypsilon Associates)

Break

 

14:55 – 15:45

In-house video productions - Creating training and standards videos and DVDs in-house

Dave Robinson (Oyster Training Design)

16:40 – 16:45

Summary and Close

Capt. Paddy Carver, (Chairman RaeS HFG)

 


Human Factors Group

Instructor/Assessor Workshop
“Awakening the Reflective Practitioner”

A Two Day Workshop for Professionals presented by
Dr. Guy Smith and MaryJo O’Connell-Smith, Ypsilon Associates

Day One – Principles and Practice of Assessment

May 26, 2004

Exam Room, CAA Aviation House

For CRMI/E, TRI/E, RETRE, CRM Developers, HF Managers

 

Morning – Principles of Assessment

09:00

Arrival and Registration

Welcome & Team Introductions/Two-Day Agenda

09:20

Workshop Pretest

Pretest – Introduction Exercise -- Posttest [applied]

09:45

Assessment – The Basic Principles

 

CONCEPT 1: Evaluations should be rapid, regular and routine.

10:15

The Reflective Practitioner

 

Technical Skills: Behaviour

CRM Skills: Behavioural Markers – Expected Behaviours

Integrated Skills: Technical and CRM Behaviours

11:00

Coffee break (15 minutes)

11:15

Creating Exercises
Conceptualizing Behavioural Markers [applied]

Designing the Evaluation Criteria

12:45

Lunch

 

 

Afternoon – Evaluation – The Details

13:15

Awakening the Reflective Practitioner

 

CONCEPT 2: Briefings should define skills and expected behaviours Practice Briefings [applied]

14:00

Evaluation – The Details

Why evaluate/what to evaluate/who evaluates/when to evaluate

14:45

Coffee break (15 Minutes)

15:00

Exercises – Evaluating Behavioural Markers [applied]

15:30

Exploring Evaluation Outcomes

Analyzing the data

16:15

Summary – Plus/Delta

Close

 


Human Factors Group

Instructor/Assessor Workshop
“Awakening the Reflective Practitioner”

A Two Day Workshop for Professionals presented by
Dr. Guy Smith and MaryJo O’Connell-Smith, Ypsilon Associates

Day Two – Facilitation Skills and Desktop LOFT

May 27, 2004

Exam Room, CAA Aviation House

 

Morning – Examining Evaluation Data

09:00

Welcome

09:50

Facilitation Skills

Evaluating Facilitation Skills – The DAB

10:30

Simplify the facilitated debrief – Cognitive Dissonance

CONCEPT 3: Evaluations that differ are an opportunity for facilitation

11:00

Coffee break (15 minutes)

11:15

Facilitated Briefing Exercises [applied]

Evaluating Facilitation Behaviours (DAB)

12:45 PM

Lunch

 

 

Afternoon – Desktop LOFT

1:15 PM

Desktop LOFT 

Evaluating the design criteria [CONCEPT 1] [applied]

1:30 PM

Desktop LOFT

Briefing Exercises [CONCEPT 2] [applied]

Evaluating Facilitation Behaviours (DAB)

2:15 PM

Desktop LOFT [applied]

2:45 PM

Coffee break (15 Minutes)

3:00 PM

Evaluating the Desktop LOFT [CONCEPT 3] [applied]

Practice Facilitation

3:30 PM

Desktop LOFT 

Evaluating Facilitation (DAB) [applied]

4:15 PM

Workshop Posttest [applied]

4:30 PM

Summary – Plus/Delta

Close