rev 30jan09
Cabin Crew CRM Forum -
Best Practice
The Cabin Crew Standing Group of the
Royal Aeronautical Society Human Factors Group
Hosted by CAA Safety Regulation Group LGW
CAA Gatwick
29 January 2009
Programme
Click here for Minutes of the seminar proceedings. (A free PDF viewer is available on the Conference page.)Proceedings
Papers are posted as links to the programme titles below. In some cases, an audio stream may be provided where comprehensive notes are not available. Workshop reports are also posted where available. All papers reflect the views of their authors alone. We recommend that readers save PPTs to file by right-clicking since most are more than 3MB in size.Most presentation use Powerpoint. For a free Powerpoint Viewer please click here to download, then install and run as usual.
Programme
09.15
Registration and Coffee
09.45
Welcome, Janice Fisher, Manager Cabin Safety, UK CAA
09.50
Introduction to the Human Factors Group,
Carey Edwards – Chairman RAeS HFG
09.20
Cabin Crew Standing Group Overview: Programme for the Seminar (PPT)
Sarah Skelton, Chair CC Standing Group
09.30
Cabin Crew CRM Training - Regulatory Requirements (PPT)
Janice Fisher, UK CAA
10.30
CRM Instructor Training and Development within Easyjet (PPT)
Elizabeth Albourne, EasyJet
11.30
The Power of Facilitation (PPT)
Karen Bath, CTC Aviation Group (plc)
12.30
Lunch
13.30
Cabin Crew Skills List, Capt. Colin Budenberg, Manager Training Captain, Standards –
Thomson Airways
14.30
Workshops
15.30
Question Panel Chaired by C. Edwards
16.00
Closing Remarks
Sarah Skelton – RAeS HFG – CCSG Chair